Great company in 2021. Unrecognizable now. - Customer Success HubSpot Employee Review

1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

* The culture used to be incredible—employee-first, supportive, collaborative * Leadership used to genuinely listen and care * Perks like unlimited PTO, mobility programs, and growth opportunities made HubSpot stand out
 Note: most of these no longer exist or have been significantly reduced in the past 1–2 years

Cons

* Burnout culture is now the norm * Promotions and awards often revoked or blocked for subjective reasons despite performance * Micromanagement and favoritism from leadership * Internal mobility and growth are severely restricted unless you're a favorite * Many high performers are quietly pushed out or feel forced to leave * Company values feel like lip service—disconnected from day-to-day experience * Major benefits have been stripped or downsized (mobility, PTO, flexibility) * Ongoing outsourcing and automation shrinking roles without transparency * Decline in leadership quality after numerous VP/director-level changes * Atmosphere of fear, surveillance, and zero-sum evaluations

Explore other reviews about HubSpot

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, everyone is so understanding and supportive. Culture is fun and energizing, people seem happy to be here. There's lots of ways to get involved outside of your day job. Awesome benefits and flexibility - love the remote first work environment, week of rest, open PTO, etc. Robust tech stack - lots of tools available for me to do my job.

Cons

Experiencing some growing pains but leadership seems receptive to feedback on it.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15
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