Toxic work environment - Customer Service Associate LEONI Employee Review

1.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

social benefits, some good people

Cons

Toxic environment, micro-managers. salary review on person basis not performance neither competency. too low salaries and unfair and no pay for additional hours

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LEONI Response
6mo
Thank you for sharing your feedback with us. Thank you for bringing your concerns about the working environment to our attention. Your feedback is valuable, and we take it seriously. We understand the importance of creating a safe and supportive work environment for all our employees, and we apologize for any discomfort or dissatisfaction you may have experienced. With the help of our different feedback channels and formats, we are actively and regularly reviewing our working environment practices to ensure they align with our company values and support the success of our employees. We also encourage open communication and welcome suggestions for improvement from all team members. Please feel free to share any specific recommendations or solutions you may have to enhance the working environment — your input is invaluable in helping us create a better workplace for everyone. In the meantime, if there are any immediate concerns or specific issues you would like to discuss further, we invite you to reach out to your manager or HR representative. We are committed to fostering a positive and inclusive workplace culture where every employee feels respected, valued, and empowered to perform at their best. Regarding your comments about salary and performance evaluation: our claim to be an attractive employer naturally includes paying fair, appropriate, and competitive salaries. We continuously review our compensation structures to ensure transparency and equity. Additionally, we support the communities where our local sites are located, are committed to environmental protection, and engage in initiatives to reduce our ecological footprint. We also provide assistance to the families of our employees at various locations to ensure they receive the support they need.

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Cons

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LEONI Response
1y
Thank you for taking the time to write this review!
4.0
Jan 11, 2026
Recommend
CEO approval
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Pros

salary experience team deep work open minded

Cons

stress overwork communication lack of bonus managment

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LEONI Response
4mo
Thank you for sharing your feedback and for your time with LEONI as a Software Engineer in Tunis. We are glad you appreciated the team, open‑minded culture, and the experience gained. We take your comments regarding workload, communication, compensation elements, and management seriously. Transparency is important to us, and we regularly inform our employees through various channels, including team updates and company‑wide communications. As a global company operating in a dynamic market environment, workloads can fluctuate, and we strive to maintain regular working hours and a healthy work‑life balance overall. We also understand that leadership decisions and management approaches can be perceived differently. Our leadership philosophy is based on stability, sustainability, and a long‑term perspective, supported by reliable processes and well‑informed decision‑making. At the same time, we recognize the importance of innovation and continuous improvement and remain open to new ideas. Your feedback is valuable and helps us continuously improve. We wish you all the best for your future career.
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