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Lowe's Home Improvement

Engaged Employer

Misguided Direction. - Department Manager Lowe's Home Improvement Employee Review

2.0
Jul 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for Retail, Good vacation benefits, Decent 401k performance match. Employee discount was good but they are killing it AUG 21.

Cons

Lowe's killed its commission program at the beginning of the year, The computer system is horrible. The company has no interest in rewarding good employees or retaining good sales people. Its retail so the schedule is not very good for people with families but thats not exclusive to lowes. The company is trying to be an online retailer, this means they are lowering stock levels in stores. We have to tell customers their replacement fridge will take 5+ days to get. This setup did not work for Service Merchandise. Lowes wasted a fortune buying I-phones for every store in the company, weve had them for over a year and they barely work ( slow apps, horrible call quality). After we purchased the iphones we started a partnership with Microsoft for our IT upgrades. What a waste, im sure Microsoft would have made us a better deal on phone tech.

Explore other reviews about Lowe's Home Improvement

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits Summer opportunity for overtime Family environment

Cons

Typically rigid schedule (flexibility depending on managers) Requirements for getting credit card and leads.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to be lazy it's perfect 👌

Cons

This is the worst company I have EVER worked for, the worst I've ever been treated by an employer. So bad it caused me to be suicidal. The managers are incompetent. They are not leaders, they do not care about your wellbeing, just what they can get out of you. If you don't get credit cards you get yelled at. I'm seen so many employees just walk out because of that reason alone. I begged for full time, never gave it to me, but still give it to new hires. Which caused my kids and I to have no health insurance. Constantly changing my schedule. Which causes you to never be able to make any plans, or have a life. Denied my leave of absence for surgery as I'm literally laying in bed waiting to get surgery. Which was still dinged as a call out. Eventually leading me to a final, to finally get fired from the hell hole that is Lowes. I was smiling getting fired, walked out the door and felt so much relief. Lowes blows.

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