Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

I joined Glassdoor because of our amazing values, the intelligent people and the innovative product. It’s been an incredible experience working in the EMEA Headquarters and I definitely got what I applied for. The product - Glassdoor is changing the way people look for jobs and so many people I know have used Glassdoor to help them in their job search. It's really inspiring to be part of that - even though we work on the employer side. It's an exciting time to be part of Glassdoor EMEA. In the last 2 years, clients have become a lot more open to discussing Glassdoor and putting budget aside for employer branding. The product is going to get easier to sell and clients are seeing more ROI. The office is beginning to grow again (after some heavy attrition last year) which is great to experience if you are looking to grow your sales career and get access to opportunities outside your primary role eg. Training new employees, being involved in interviews ect. The office is young, most people are under 35. There's good fun and there's great banter between employees. It's a becoming a collaborative environment which is great to see and there is a close-nit feel, especially in the SDR team. Access to Stock Options. As a pre-IPO company you have the chance to purchase stock (after a vesting period) with the potential to make money if Glassdoor IPO's or gets acquired.

Cons

Firstly, there’s needs to be more transparent communication. Some of our senior leaders aren’t really open to feedback and it’s left some employees feeling frustrated and unheard. This has led a number of people to leave. We want to practice what we preach with the product that we sell eg. Read the reviews on our page, take feedback on board, make relevant changes but that’s not happening in EMEA. This leads to people speaking to each other in private and not giving feedback to management (because they know it's unlikely anything will be done), which creates a toxic environment. It's hard to keep positive about your job when that's going on, even if you're doing well. The office needs to be improved. There are two separate rooms, and often a bad smell because of a leak. This separates and isolates some employees, which is detrimental at our young stage when we're trying to build a sustainable culture. The benefits and perks don't match up at all to other American tech companies in Dublin. This is to be expected at the stage of growth we are at but it's important to know this if you are applying that there are no free lunches (excuse the pun) or big budgets for team outings/activities! This will be there in the future I'd say.

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Glassdoor Response
8y
I appreciate you taking the time to share feedback. I’m sorry to hear that things aren’t going as expected. As you know, we take these comments very seriously. To address your feedback on compensation and rewards, we rolled out a new comp plan and quotas earlier this year and are monitoring it closely to see if the changes are helping. Feedback like yours helps keep us honest along the way.
4.0
May 23, 2017

Anything in life worth having is worth working for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been at Glassdoor London longer than anyone else and feel that I am qualified to give a balanced opinion based on a number of different team changes and a significant amount of growth over time. I fully believe that Glassdoor is destined for greatness on a global scale and I personally enjoy working here very much. I look forward to every day, I understand and support the mission of the company, I know how I can make a difference and my goals are clear. I feel like I am well supported by my manager and wider team in the US and I also feel like the work-life balance is good. Our benefits program is slowly improving but the main benefit for me are the share options, which I value highly. The culture in London is good (in my opinion) although perhaps a work in progress. We get together and socialise pretty regularly. We always have team events in the pipeline and I enjoy everyone's company in the office. Some of us have been around for a while now and, just as with any company, others have left for various reasons. It hasn't worked out for some people, but at the end of the day, that's life. Glassdoor isn't for everyone and some people have probably had a pretty rough time and struggled, but I have thrived here. I feel appreciated by the CEO and in return I feel a strong sense of loyalty. There's no magic formula: if you like your job and you are good at it, you do well.

Cons

Let's be honest, we're not there yet, in terms of where I want Glassdoor to be in Europe nor where I thought we would be at this point in 2017. As a company, we're having to re-focus and set ourselves up for success, and I accept that. This is quite normal for a hyper-growth company. I'm not concerned about our strategy or momentum, but it doesn't mean that I'm not fed up about being temporarily restricted in terms of my scope. My hours can be quite long and there is certainly a lot of scrutiny and pressure. However, I've always felt that I can take the time I need to recharge as well as have flexible working. If you like an all-singing, all-dancing benefits scheme, everything on a plate, easy-sell corporate environment with massive salaries, then Glassdoor is not for you. If you don't mind pushing the envelope and you are resilient enough to rough it a bit on the journey, then Glassdoor could take you into a new league in terms of what you thought you could achieve and where you thought your career could go. You need to see the bigger picture and not get caught up on little things if you want to be satisfied working here. I actually like this in a way because it filters out those that can't, or are not willing, to go the distance.

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Glassdoor Response
8y
As one of our first hires in the UK, I salute you for taking on the unknown and setting us up for success in our first-ever European office. You point to a hardworking scrappy environment that I cherish and appreciate you cultivating. You also point to areas where we can get better - we’re taking in your feedback so we can continue to get better and create an all around great working environment. We want you feel successful both in the work you do and where you do the work.
4.0
Oct 5, 2016

Glassdoor has changed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is a great company, there are tons of perks if you're full time. Almost everyone is nice and friendly in the office. Although GD is getting big, it still has the crazy start-up feel. I believe that Glassdoor is a fun place to work and we're lucky to have such great perks and Robert as our CEO. Perks: -Unlimited PTO (if you qualify) -Free yoga during lunch is great -On-site gym -Lunch -Sweets, treats and soda -Couches -Nice people -Dogs if you like them (I tend to find them distracting) -Growing company

Cons

While everyone is nice, no one has time to help you. We're always being told "X team doesn't have bandwidth" and whole programs/projects suffer because of it. Earlier this month we were told to eliminate projects that include other teams because they probably won't get done. The Product and Marketing teams are always overwhelmed with increasing demands for product features and new leads. There are a few people in every department that have changed. They went from nice and friendly to short and demanding. I suspect it's because their managers/directors are pushing higher numbers down their throats while offering no new tools to meet the demands. The pressure is building and people looking to leave. The marketing department has lost a few and in sales we're losing even more. Demands and goals continue to increase but we're still stuck with the same product to sell/market. There have been a few improvements, but these are small features that can't justify the high increases in cost, regardless of what the pricing survey says. We're pushing our jobs platform, but it still doesn't deliver. I see people from the Marketing team go above and beyond to answer emails or take on tasks that are clearly not what they were hired to do. I understand we're a start-up, but at a certain point employees need clear career advancement and to specialize in certain skills. It's much better to do one thing right than be spread so thin you end up half-assing multiple projects. No one asks you if you're actually happy with what you're working on. There is no communication between Engineering, Product, Sales and CS. The website needs major work and our customers need help. Customers consistently call in with issues with their profile and CS cleans up our semi-working jobs+features mess. The CS and Growth teams have written reviews explaining this already. Since I started, Glassdoor has changed. Walk through any of the departments and you'll see it, people are stressed. Our growth is starting to slow down and management is having a conniption. Management recognized that there were mistakes made last quarter but in the same breath demanded we still meet the same goals. That was very disheartening. There is pressure on everyone to pull rabbits out of a hat. Although the feedback might be harsh, I believe we will pull through. We're a strong and scrappy and we're much tougher than to let a few growing pains shut us down. We still bleed GD Green!

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Glassdoor Response
9y
Thanks for sharing your insights here. I think what we saw across the board in launching Know Your Worth is an example of what happens when do it right. From speed and innovation, to finding new ways of working together, to ensuring sales and CS teams were prepared to empower employers. This is what I want to be seeing more of. Growth is good. It's what happens when we're successful. But we need to stay out of own own way. We need to say no to things more and so we can say yes to what matters. And we all need to keep lines of communication open so we aren't working against each other.
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.