Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

People care. People believe in the vision, and they believe in their peers, and go to lengths to show both of these to be true. This applies to interns and execs equally; drop by Robert's office to see how true it is for yourself. The culture reinforces itself when you see how hard people work to build something awesome, it's really inspirational. Flexible schedules. You're adults; if you can accomplish your work, you manage your own time (normal caveats apply, of course -- physical presence is still important, and there are only so many meeting times that will work for most people). Sweet perks - Free catered lunches, on-site gym, free bootcamp/Crossfit classes (yoga will be returning as well), some health/exercise related partner discounts, ping-pong, arcade games, beer on tap. Making a difference. Working here gives you an opportunity to positively affect people's lives across the workforce. Even better, it's universally applicable. Is there something that annoys you about work in general that you don't think needs to be that way? Here's a great place to start trying to work on that. Good brand. People commonly not only recognize but actually like the company, which gives super positive vibes. (Obligatory shout out to the awesome PR team!)

Cons

The first 2 aren't really hard "cons" as much as reminders that this is a bustling tech company, not a haven of freeloaders enjoying overcompensation and perks: 1) Things move very fast, and change is constant. Employees must be able to keep up. 2) Crunch time is no joke. Engineers might see long hours on a per-project basis, and salesmembers see it with the seasonal business. Other departments likely have similar waxes. I questioned whether the finance team ever left the office for months (during times I was working 11-12 hour days, no less). Bureaucracy is growing. As the company grows, so come more layers that slow everything down. This is exacerbated by new hires higher up on the food chain since they need to ramp on more things. Zero-to-market time on products has taken a hit. MVP delusions. Many products are initially built as lightweight as possible, or the "Minimum Viable Product" with the intention of filling out later, but... never quite get filled out. This mindset hurts engineering as much as it hurts the product by encouraging hacky, non-reusable code. A bit behind the tech curve. The product brainiacs (I don't mean that in a bad way; they're just smart) drive their roadmaps with gusto, leaving less time for engineering innovation and infrastructure. There have been some internal drives to address this, but there has been little penetration.

5.0
Nov 19, 2014

Best Job I've Ever Had

Recommend
CEO approval
Business Outlook

Pros

This company is truly doing something to make the world a better place and I'm honored to be contributing to the mission of helping people everywhere find jobs and companies they love. Aside from all the awesome perks like a gym, catered lunch, unlimited vacation and the ability to bring my dog every day, I just love being at Glassdoor. I'm consistently in awe of the good ideas, smart people and a lovable culture we have here. One program I'm particularly impressed with is the extensive leadership training everyone goes through. It teaches us how to successfully communicate with one another. I've implemented learnings from this training in to other elements of my life and it's tremendously valuable.

Cons

The performance review process is wanting. After a performance review, regardless of whether or not it was positive, I always feel worse about my job. Compensation and titles are also a problem, based on recent new hires I know I would have a higher salary and title if I were recruited here recently or to a different team. There are two companies within Glassdoor: the B2C side (the darling) and the B2B side (the one with a bit of a rude culture problem).

5.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone here truly enjoys coming to work every day. I get to work with some of the smartest and most innovative people I have ever met. Very collaborative work environment, beautiful office and great company culture. There is an on site fitness trainer, workout classes, and gym. Generous amounts of food, free lunches, coffee & snacks every day. Lots of cute doggies around the office. People dress very casual in whatever is comfortable. Lots of fun company events and outings for people to bond. The company is fairly generous with supplies & technology for employees. It is an exciting time to join the company as we are expanding internationally & growing rapidly! Glassdoor is an industry leader in employer branding, which is a new and developing area for the recruiting industry. Sales team is selling something that we can feel good about, since it aligns with our mission. Accomplishments are recognized by teams, by the sales department, and at a company-wide level. The CEO even comes and hugs sales reps. Managers truly listens to employees and are always working to improve processes or solve problems. There is a lot of very hands-on training, so there is tremendous room for personal growth and skill development. The marketing team does killer campaigns to keep a healthy flow of inbound leads coming to the sales team. New SDRs get to work warm inbound leads, so you are usually cold calling people with some knowledge, interest or familiarity of Glassdoor. Tenured SDRs work outbound leads, which is great training on prospecting, getting to decision makers and navigating an organization. There are clear goals & room for growth. SDRs are promoted into Account Executive/Account Management roles. Quota is realistic and everyone is always willing to help others learn or grow. The team has clear rules of engagement that prevent overlap and promote fairness.

Cons

There is constant change as part of a growing company, which can lead to some over-communication. BCC and reply-all feature needs to be used less in email threads. Salesforce needs to be cleaned up since there is a lot of bad data. Some teams seem understaffed for the work load (such as IT and sales ops). The commute is kind of a pain unless you live in Marin, which most people don't. Right now, the company only compensates for people who commute via bus, but most people drive independently and pay a lot for bridge tolls. Not a lot of healthy food or options for people with allergies/dietary restrictions. Feels like some people are working 24/7 although everyone has different perceptions of work/life balance. Inbound SDRs are highly dependent on marketing campaigns, so any lulls in marketing make it harder to hit numbers. Some of the sales reps don't understand how to work with SDRs and should communicate or show more appreciation for our hard work. The office is a little crowded as the company is growing & the sales floor can get a little noisy.

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Glassdoor Response
11y
Thank you so much for the review. The Sales Development team is a great source of talent for the Sales team. We are always working to make positive improvements based on your feedback. We will continue to focus on developing talent and building on our winning Sales culture.
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.