GoTo reviews

3.7

60% would recommend to a friend

(1,408 total reviews)
avatar

Rich Veldran

48% approve of CEO

42% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent benefits while you're employeed.

Cons

The company has gone through a series of changes led by greed. Total disregard for human value.

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GoTo Response
2y
Hi there. We appreciate your honesty and are very glad you are at GoTo. To your point about human value, every GoGetter, former, current, and future, deserves respect and recognition. All are treated with it here, regardless of business decisions or outcomes.
2.0
Jan 11, 2024

A company that was once great took a real nosedive in recent years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most people who work at this company are just incredible. They are this company's greatest asset and they are definitely not being appreciated enough (see Cons)

Cons

After the company went private everything slowly went downhill. A series of really unfortunate business decisions in the recent years led to the company reaching rock bottom, and instead of taking responsibility for those decisions the answer from the board was to 3 rounds of layoffs in 2023. A series of senior level leaders (from product and design to marketing and HR) leaving one after the other throughout the year confirms that things are looking grim for GoTo. In the product org, there's too much micro-management. The company hires senior contributors and then a bunch of middle managers to oversee them. I feel like you either trust a senior employee to do their work independently, or you don't, and then they're probably not a great fit for your company.

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GoTo Response
2y
We appreciate your acknowledgment of the incredible people who make up our company. You are right - they're our greatest asset. Changes are often responses to the dynamic nature of our market environment. Like many companies in our industry, we adjust our strategy as needed to maintain competitiveness and sustainability. That said, we take accountability seriously and strive to communicate changes and strategic shifts transparently and effectively to keep everyone informed and aligned. All GoGetters should feel motivated to contribute and thrive, and any feedback is instrumental to helping us achieve that goal. We greatly appreciate your thoughts, and thank you for your contributions to GoTo over 6+ years.
1.0
Oct 29, 2023

Was a great place to work.

Recommend
CEO approval
Business Outlook

Pros

GoTo was purchase by a holding company Francisco Partners. It used to be a fun environment with happy employees and lots of perks and everyone made money.

Cons

The company is being groomed for resale. Every change made by the holding company has been negative for the employee as the management company squeezes every penny out of that they can. Everyone is concerned about losing their job it does not matter how successful you have been in the past. All incentives are gone and most of sales does not make anything what they used to because of the constant restructuring by top management. It has become a micromanaged environment where front line employees are held accountable for the bad performance directly resulting from upper management restructuring.

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GoTo Response
2y
While our decisions are strategic and aligned with a larger goal and plan, we understand and acknowledge your frustrations around change and restructuring. Despite this transformation, GoTo is still somewhere people enjoy perks, flexibility, development, and growth. We appreciate your thoughts and wish you the best in your next adventure.
Viewing 82 - 84 of 1,408 Reviews

Glassdoor has 1,596 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.