GoTo reviews

3.6

57% would recommend to a friend

(1,408 total reviews)
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Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 3, 2020

Middle Management full of arrogant, young white men

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not recommended as a good place to work

Cons

LogMeIn does not treat its employees with respect, especially if you are over the age of 30 and worse if you are a woman. Compare the stock performance to Zoom - it says it all.

3.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

TL;DR: If you have a family, wanna pay your mortgage and/or looking for a stable, reliable 9-5 workplace, LogMeIn should be on your shortlist. Undoubtedly LogMeIn provides a great workplace and perks in overall. All offices are located in prominent places in each of the operating countries. The Budapest office is well equipped, there are frequent company events: where food and drinks are provided by the company. 
 As for the people, there are still some great engineers and leaders remaining at the company, your experience at the company can highly vary based on which team you are going to be part of. You can also learn a lot about how SaaS businesses work, both from engineering and product point of view, while still maintaining a comfortable work life balance. If you are lucky and you or your team can go under the local bean counter’s radar you might get to travel.

Cons

TL;DR: If you are looking for modern tech stacks, up-to-date development practices, innovative products or strong engineering culture steer away from this company. The pay is mediocre at best, equity is losing its value rapidly, just look at the charts. LogMeIn used to be holding monopoly in the remote access space due to its proprietary technology, which was the main factor driving its growth in the early years. Later LogMeIn has pivoted toward UCaaS and completely dropped the ball in a highly competitive market. After failing to compete in UCaaS, the growth stunted and company has resorted to acquisitions instead of trying to innovate and deliver unique products. The lack of innovation, terrible acquisitions (Zamurai, LastPass, NanoRep, NoPassword just to name a few) and the GetGo merger has created a culture of constant power struggles and distrust, which translated into commercial failure and many talented people leaving the company at the same time. Without an exception all products have reached a status of legacy hell, further hindering the product development teams’ chance at catching up with the competition. Tasks and initiatives are handed down to development teams from higher ups and the autonomy is highly limited due to the extremely hierarchical setup of the organization. Making the day-to-day work feel like a never ending conveyor belt of JIRA tasks. There is no established engineering culture inside the company, each team is for their own, there are no engineering principles or values that could help the teams or give them authority to try to fix issues around tech debt, automation and modernizing the tech stacks. Some of the senior management based in US are extremely unprofessional and incompetent, frequently treating the Hungarian teams as second-class citizens inside LogMeIn.

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GoTo Response
6y
Thank you for your detailed feedback and acknowledging that LogMeIn is a great place to work. Organic growth and acquisitions are both part of our business strategy. We are focusing on existing but also on new addressable markets. Markets that were expanding 10-15 years ago are no longer necessarily doing so. Sometimes an acquisition at the right time may accelerate our go-to-market advantage or open adjacent market opportunities. Unfortunately, larger scale mergers do come with a certain disruption in the company process flows and require adaptation from employees and leaders to different/new cultural characteristics and norms. We are trying to make these struggles conscious & visible, incorporate employee feedback and create solutions that best fit our ever-changing needs.
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