GoTo reviews

3.6

57% would recommend to a friend

(1,409 total reviews)
avatar

Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 18, 2011

Worst place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loyal customers. Co-workers are knowledgeable and friendly. Tech support team is great to work with. Compensation is on par with the market.

Cons

One of the most political environments I've ever been in and I've been in some really bad ones. If you aren't a part of the "inner circle", you have no shot at advancement. Management treats employees terribly. No feedback on your job performance. No communication about how you're doing or what value your contributions have. The CEO and CTO run the company top-down and rather capriciously. Unstable, dysfunctional organization.

1.0
Mar 28, 2024

Such a joke.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They used to care about their employees. Since they were bought off - all the care about is how much money we make them. They could care less about the employees.

Cons

Literally everything. There is not 1 thing that makes working here worth it.

avatar
GoTo Response
2y
We value your honesty and want to acknowledge any frustrations you've encountered. Ensuring our employees' well-being and job satisfaction is a top priority - everyone is a valued GoGetter. Like many companies in our industry, we adjust our strategy as needed to maintain competitiveness and sustainability. That said, we take accountability seriously and strive to communicate changes and strategic shifts transparently and effectively to keep everyone informed and aligned. All GoGetters should feel motivated to contribute and thrive, and any feedback is instrumental to helping us achieve that goal.
2.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, remote work, easy job

Cons

Lack of leadership, lack of communication, no employee recognition, no rubric for performance based raises, arbitrary decision making, and the absolute worst is that they don't keep their promises. Don't trust them as far as you can throw them.

avatar
GoTo Response
2y
We're grateful that you found value in our benefits and flexibility, and we're genuinely sorry to learn that your overall experience didn't meet your expectations. Regarding your concerns about communication and employee recognition, we want to address them directly. Our leadership team consistently updates the entire company on our product, performance, and initiatives through live calls and written recaps posted promptly on The Hive. Moreover, our global recognition platform, Bravo, is accessible to all employees and supports various forms of recognition, from peer-to-peer to manager-to-employee, with awards that may include monetary value. We're deeply committed to fostering a culture of transparency, appreciation, and integrity. Thank you for sharing your feedback.
Viewing 142 - 144 of 1,409 Reviews

Glassdoor has 1,597 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.