GoTo reviews about "training"

40% positive business outlook

Reviews by job title

45 reviews
4.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent management, strong product and reasonable starting pay.

Cons

Unobtainable quotas, questionable strategies and lack of training.

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GoTo Response
1y
Thank you for your feedback- we’re glad you find value in our management team, products, and compensation. We’re always working to refine our targets and strategies to better support the team and achieve our larger company goals. If you have any specific suggestions, please feel free to reach out to your manager, People Business Partner or share in our upcoming employee engagement survey.
1.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Internal Self-Paced Training Tools - Variety of internal tools to assist you with your current role

Cons

- Drastic changes to sales territories, partner territories, and sales processes every quarter resulting in lost sales and dissatisfaction among partners, making it difficult to track performance consistently. - Lack of consistency across sales teams, hindering unified efforts and creating inefficiencies. - Deficiencies in communication skills and proper management, leading to misunderstandings and misalignment. - Focus primarily on generating ARR without prioritizing current customer and partner relationships - Disorganized internal reporting and data management - Poor diversity and inclusion practices - Subpar pay, exacerbated by recent commission cuts - Non-existent work/life balance

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GoTo Response
2y
Hello, we appreciate your candor and want to acknowledge any frustrations you may have experienced. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about work/life balance, the flexibility GoTo offers is consistently ranked highest among our external reviews and internal survey results. We understand everyone’s experience can vary, but we believe balance is essential for GoGetters' overall well-being and success – and we foster it through self-care days and other generous policies. Thank you for sharing your feedback with us.
2.0
Aug 3, 2024

Mismanagement

Recommend
CEO approval
Business Outlook

Pros

Your peers are great, they have decent tech. They are quickly moving up market.

Cons

4-6 hours of training each week. 10 hours of internal meetings each week. That leaves very little time to prospect. Stringent sales process that doesn’t allow you to be human. Extreme micromanagement from director and vp.

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GoTo Response
1y
Thank you for your dedication over the past six years. We're glad you enjoyed working with your peers and recognized our product improvements. To your point about managing styles, we’re committed to fostering a supportive, trusting environment where GoGetters can thrive in our remote-centric world. We understand that everyone's experience is different and wish you all the best in your future endeavors.
4.0
May 31, 2023

Solid Company

Recommend
CEO approval
Business Outlook

Pros

-self care day 1st Friday of every month -unlimited PTO -remote work -small teams -paid training

Cons

-high learning curve if you’re new to ITSG / Remote Support -product trainings aren’t great -onboarding isn’t great -no clear training/guidance on what you should be doing in a day to day

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GoTo Response
3y
We’re glad to hear that our benefits are working well for you! Thank you for this feedback. We hope you have shared it with your manager and through our recent engagement survey.
3.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of resources and WFH.

Cons

Basic Pay, Too many trainings.

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GoTo Response
2y
Thanks for sharing your thoughts. We're happy to hear you're benefiting from our resources and WFH setup.
4.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great commission if you meet you'd numbers.

Cons

Not enough guidance and training on product knowledge

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GoTo Response
2y
Hi there. Thank you for sharing this constructive feedback. Our Sales Enablement team has rolled out a new onboarding program for new hires – including Sales process and skills trainings – open to current employees. Best of luck in your next adventure!
4.0
May 10, 2024

Great benefits

Recommend
CEO approval
Business Outlook

Pros

Company provides good benefits & training

Cons

My position was eliminated due to lay off.

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GoTo Response
2y
Hello there! Thanks for your review!
2.0
Oct 22, 2024

Empire Collapsed

Recommend
CEO approval
Business Outlook

Pros

work remote, no travel, brand

Cons

Outstanding culture and career for many years until leadership changes in 2023. Sales plummeted after months of elementary training, rerouting of all leads to underpaid employees, high focus on KPIs without correct reporting, and toxic VP Sales.

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GoTo Response
1y
We appreciate your thoughts. We understand that change, especially in leadership and strategy, can be challenging, and we truly appreciate your perspective. Strategic decisions are always made with GoTo's long-term growth in mind. We’ll make sure to share your feedback so we can continue to improve and evolve.
5.0
May 10, 2024

Good Company to Grow Your Career

Recommend
CEO approval
Business Outlook

Pros

Can work from anywhere, great training, and they care about their employees. There's so much you can grow and learn in your career at GoTo

Cons

There's a lot you have to do and it can sometimes be overwhelming.

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GoTo Response
2y
We couldn't agree more—the flexibility, opportunities to grow and learn, and the training provided are just a few of the ways GoTo shows how much it cares for its employees. We're glad you appreciate it too. We understand that the workload can sometimes feel overwhelming, and we are always looking for ways to support our GoGetters more and more. Feedback like yours helps! Thanks for being a valuable part of GoTo!
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