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      GoTo

      Engaged Employer

      GoTo reviews

      3.6

      57% would recommend to a friend

      (1,409 total reviews)
      avatar

      Rich Veldran

      46% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      GoTo has an employee rating of 3.6 out of 5 stars, based on 1,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      Jan 11, 2023

      Deceivingly unhealthy

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, unlimited PTO, good benefits

      Cons

      3 CEOs in 1 year, high-level strategy and direction changes quarterly - if not monthly, very political, HR is irrelevant and allows toxic management practices, almost entire company turned over in last few years, equity firm only focusing on most profitable products that shouldn't even be in market to make company look better for upcoming sale, everyone burnt out.

      avatar
      GoTo Response
      3y
      First, we appreciate your candor and want to acknowledge any frustrations. While we can’t speak to the specifics of your experience, we believe some sentences in your post require context. Mike Kohlsdorf, President of Francisco Partners – one of the largest technology focused private equity firms in the world – succeeded Bill Wagner as CEO in January of 2022. Then, in August 2022, Paddy Srinivasan was promoted from Chief Product and Technology Officer to CEO. Mike Kohlsdorf remains on the Board. We regularly update our blog with any relevant news and information. Statements around strategy and direction can be clarified in those publications, including public-facing objectives with products and services. Many tech companies emerging out of the pandemic experienced higher than normal turnover (dubbed the Great Resignation.) Still, plenty of GoGetters hold impressive tenures, over 330 new GoGetters between January and August 2022 were referrals, and over 40 GoGetters in 2022 were Boomerangs – employees who left and then came back to GoTo! A testament to our culture. Since we cannot speak to the specifics of your experience, we hope you were able to share some of your concerns in our recent engagement survey. We really do act on the feedback we receive. Thank you for taking the time to share your experience and thoughts on your time at GoTo. We’re glad that you enjoyed the flexibility and benefits and thank you for highlighting these positives in your review.
      1.0
      May 5, 2022

      Incompetent Senior Leadership

      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. Benefits are mostly good. Some departments that haven't yet been traumatized by layoff waves directly are still somewhat intact, productive and innovative.

      Cons

      Yearly gigantic layoff rounds (with no transparency, you just discover that whole teams you are working with are suddenly gone), outsourcing to incompetent contractors, offshoring to Hungary and India (and not hiring expensive top talent there either but going for cheap labor). Below industry average compensation (used to be ok in the past but declined due to stock compensation running out after company went private). Lack of innovation and lack of investment. The worst IT policies I've ever seen anywhere. You spend tens of minutes per day going through the same tedious super slow login flow. Lots of usage of Microsoft products like SharePoint and Office. If you like working at a bank the work setup might be for you.

      avatar
      GoTo Response
      3y
      We appreciate candid feedback from current employees, so thank you for providing yours. We’re happy to hear you enjoy the work-life balance at GoTo. Flexibility is one of our strongest attractors. Still, we're sorry you haven't had a more positive experience. Every decision we make as a company is and will be strategic. While you have experienced stability over your 9+ years at GoTo, we understand your frustrations around changes occurring over that period. But we disagree with hyperbole. Your colleagues around the world, including India and Hungary, are incredibly talented. They also deserve to be seen as top talent. Our digital workplace team works incredibly hard to optimize the employee experience and productivity. They deliver technology solutions that empower an efficient and resilient, remote-centric workforce. We always want to improve, and you’ve pointed to many places we can do that. Thank you for sharing these thoughts, and we hope you were able to provide the same candid feedback in our employee engagement survey – it’s incredibly valuable.
      2.0
      Jun 9, 2020

      Company Not Progressive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people in the local office, amazing! Most came from an acquisition. Hard working, dedicated, loyal and a real start up mentally to get it done. There was appreciation for my many accomplishments and the value of my leadership skills and style by others outside my department. Which kept me motivated to want more for myself and my team.

      Cons

      Executive leadership set in their ways and very biased. Not willing to accept or embrace the need for change or recognize their lack of diversity in hiring. They make decisions without recognizing consequences and have no idea what is going on outside of headquarters or closer to the front line.

      Viewing 148 - 150 of 1,409 Reviews
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      ReviewsGoTo reviews

      Glassdoor has 1,597 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.