GoTo reviews

3.7

59% would recommend to a friend

(1,410 total reviews)
avatar

Rich Veldran

48% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.7 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jul 6, 2023

GoTo's review

Recommend
CEO approval
Business Outlook

Pros

-Good product -Good intern processes -Good work environment -Good benefits

Cons

-Bad leadership -Marketing is not very good and it has an impact in sales. -Even if you work very hard, you could be layoff anytime.

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GoTo Response
2y
Thank you for highlighting a few factors that make GoTo a destination employer. It is difficult to address your comments about leadership and marketing without further detail. However, all GoGetters are incredibly deserving of their roles, and those at the leadership level are equipped to deliver on our sound strategy and mission. Thank you for your review. We wish you only the best.
1.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Internal Self-Paced Training Tools - Variety of internal tools to assist you with your current role

Cons

- Drastic changes to sales territories, partner territories, and sales processes every quarter resulting in lost sales and dissatisfaction among partners, making it difficult to track performance consistently. - Lack of consistency across sales teams, hindering unified efforts and creating inefficiencies. - Deficiencies in communication skills and proper management, leading to misunderstandings and misalignment. - Focus primarily on generating ARR without prioritizing current customer and partner relationships - Disorganized internal reporting and data management - Poor diversity and inclusion practices - Subpar pay, exacerbated by recent commission cuts - Non-existent work/life balance

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GoTo Response
2y
Hello, we appreciate your candor and want to acknowledge any frustrations you may have experienced. All decisions are strategic and well-aligned with our overall goals and objectives. We recently invested resources towards a new sales process that enables and upskills our reps in their selling activities and a comprehensive onboarding/continuing education program to ensure reps and their managers were supported and ramped efficiently on the needed skills to help them do their jobs more effectively. Regarding your comment about work/life balance, the flexibility GoTo offers is consistently ranked highest among our external reviews and internal survey results. We understand everyone’s experience can vary, but we believe balance is essential for GoGetters' overall well-being and success – and we foster it through self-care days and other generous policies. Thank you for sharing your feedback with us.
1.0
Apr 29, 2023

Messy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much to say here

Cons

Didn't really appreciate the culture. Tries to be agile but ends up just being indecisive and messy.

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GoTo Response
3y
Hi there. We’re sorry you didn’t have a more positive experience. We move fast to deliver on our sound strategy and mission. Thank you for your review.
Viewing 271 - 273 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.