Is Gopuff a good company to work for as a Operations Associate?

Operations Associate professionals working at Gopuff have rated their employer with 2.9 out of 5 stars in 182 Glassdoor reviews. This is a higher than average score with the overall rating of Gopuff employees being 2.7 out of 5 stars. Search open Operations Associate Jobs at Gopuff now and start preparing for your job interview by browsing frequently asked Operations Associate interview questions at Gopuff .

Does Gopuff pay Operations Associate employees well?

Operations Associate professionals rate their compensation and benefits at Gopuff with 2.4 out of 5 stars based on 182 anonymously submitted employee reviews. This is 4.1% worse than the company average rating for salary and benefits. Find out more about Operations Associate salaries at Gopuff.

How happy are Operations Associate professionals working at Gopuff?

40% of Operations Associate employees at Gopuff would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Operations Associate professionals have also rated Gopuff with a 2.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Gopuff?

Operations Associate (175) , Driver (85) , General Manager (69) , Operations Manager (58) , Customer Service Representative (39) , Delivery Driver (37) , Site Leader (36) , Shift Lead (34) , Warehouse Associate (32) , Software Engineer (23) , Delivery Partner (18) , Brand Ambassador (17) , Recruiter (17) , Manager (16) , Senior Software Engineer (16)

What are the pros of working at Gopuff according to real employee reviews?

"Work can be interesting and the pay is good" ((in 134 reviews)); "My team and the people were great!" ((in 58 reviews)); "Hours are flexible as the MFC opens from 7 am to 2 am (great for students or part" ((in 57 reviews)); "You can make good money and make your own schedule !" ((in 50 reviews)); "Great coworkers and I enjoyed the company meetings hearing the direction the company would be going in" ((in 44 reviews))

What are the cons of working at Gopuff according to real employee reviews?

"Over worked and poor management" ((in 93 reviews)); "Terrible upper management," ((in 46 reviews)); "There have been frequent layoffs so there is always a job security worry" ((in 45 reviews)); "NO BREAKS they want you to fill in where others can’t ALL THE TIME no work life balance" ((in 42 reviews)); "No support from senior leadership." ((in 33 reviews))

Gopuff Operations Associate reviews

2.9

40% would recommend to a friend

(182 total reviews)

Rafael Ilishayev / Yakir Gola

26% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (182 reviews)

Ratings by demographic groups

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Operations Associate employees have rated Gopuff with 2.9 out of 5 stars, based on 182 company reviews on Glassdoor. This indicates that most Operations Associate professionals have an average working experience there. Gopuff is rated in line with the average (within 1 standard deviation) by Operations Associate professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

182 reviews

1.0

Aug 1, 2025

Awful Place to Work

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Some of the other employees who work there are cool.

Cons

x Low wages compared to similar companies x Dropped employee discount x Always understaffed so what should be an easy job is stressful and exhausting. x So desperate to keep a warm body in the building they allow outrageous, inappropriate behavior by people who will work OT. x Don't expect to get breaks or lunches on a consistent basis. x Zero opportunity for advancement.

2.0

Jul 22, 2025

Taxing Labor Low Pay

Operations associate

Recommend

CEO approval

Business Outlook

Pros

40% Employee Discount Keeps You Physically Active Opportunity to Grow

Cons

Unrealistic Expectations Poor Management of Operations High Work Load

5.0

Jul 21, 2025

Gopuff

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Pay well, opportunities for advancement, and I've got a great manager.

Cons

Often deal with staff shortages

Viewing 7 - 9 of 182 Reviews

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Awful Place to Work

Taxing Labor Low Pay

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