H&M reviews

H&M processes too much clothing for a single store- the racks are constantly cramped at near-or-beyond capacity. This makes it difficult for customers to browse clothing easily- all too often clothing falls off the racks because they are overloaded and all the stores become filthy looking very easily. The sheer number of articles-per-rack also results in constant clothing tangles, which makes the store look bad, makes it hard for customers, and makes it awful for employees to untangle every evening. Customers are often godawful- I suppose because they are buying cheap clothing they think the employees can be treated badly? There is constant abuse around here- people don't understand or agree with changing room article limits, the fact that some stores literally only have 3 registers and CANNOT move more quickly, the fact that we DONT have more clothing in the back- there's already too much on the floor as is. The management or company needs to have a stronger stance against abuse, sometimes managers just stand back while a part time employee is being berated for things beyond their control. The timing expectation for putting a rack of changing room clothing back on the floor is completely unreasonable, especially given how many articles of clothing the company insists on shoving on each rack. Also, if the people putting clothing back are the only ones on the floor, are we expected both to assist customers and return a full rack of clothing in 8 minutes? I've been chewed out for coming back 20 minutes later after helping 5 people if there are still pieces I couldn't find on the rack. I've also been stuck in the dressing room for 8+ hours. It is small, cramped, and stressful. One shift in the dressing room alone every once in a while wouldn't be that bad, but if a manager didn't like me I could end up stuck in there every day for a week. The sign-in mechanism is also super bizarre- being one minute early or late signing into the clock can mean repercussions, so you have 10+ people hovering around the clock waiting to type in their personal code and move through everyone before that ONE MINUTE is up. People who mess up typing in their 10 digit code from memory get the stink eye. Have a one or two minute grace period!

Very large store = several departments, hundreds of products and staff members Can be intimidating at first with so many people