IBM Client Service Representative reviews

4.7

95% would recommend to a friend

(26 total reviews)
avatar

Arvind Krishna

93% approve of CEO

59% positive business outlook

Client Service Representative employees have rated IBM with 4.7 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. IBM is rated 22% above average by Client Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

26 reviews
2.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

IBM brand is widely known Telecommuting policy Experienced team

Cons

Process slows down selling Horrible reputation and relationship with most customers IBM executive managers make draconian decisions and panic Poor financial results Managed by finance Poor work life balance Capped when greatly over achieving

4.0
Dec 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Trying to change. Nice people. Supportive environment. Amazing products and great vision. A company that actively tries to change the world for the better.

Cons

Disorganised. Lack of budget to support strategic direction. Really stupid annual events like hiring freezes and travel freezes often prevent business.

Viewing 22 - 24 of 26 Reviews

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