IKEA reviews

3.7

65% would recommend to a friend

(13,399 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.4 stars).

Reviews by job title

13K reviews
5.0
Sep 29, 2011

Great pay, benefits, culture...but retail is retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits package Generous paid time off Supportive management More emphasis on ability and experience than formal education Plenty of opportunity for US and global growth Swedes value the workers

Cons

Your coworkers will be difficult much of the time--it's retail, and retail attracts first-time workers, indifferent college students, and those bitter retail veterans who've never been promoted because they lack self-awareness, intelligence, or the "big picture" view to understand the competencies needed to be a leader. Managements is, as everywhere, hit and miss, but generally the company has high expectations for managers to act fairly and ethically. The best people you work with are those who are sticking around for promotion opportunities or for the good benefits. Working nights and weekends and holidays is a part of retail, but it's exhausting.

2.0
Sep 26, 2011

Very disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible hours, cheap food, employee discount, provides training for position, positions are very task specific, fun co-workers, provides extra uniforms

Cons

very disorganized management, paychecks were late, high turnover rate in management, some of the resources promised were not available when needed

3.0
Sep 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Only reason why I kept working at IKEA was the benefits I was getting. I would barely pay anything to have medical and dental insurance and they had 401k where they matched up to 3% of what was put in 100% and after that they matched up to 50%. They are very flexible in giving you the days off you really need and are willing to work with you if you have either another job or school. The people you work with are really down to earth and you get to know them on a real personal level. One of the perks of working there is that you get to meet a lot of diverse people from different backgrounds.

Cons

Definitely tell that there was favoritism within the company. You had to pretty much be a brown noser to get anywhere. Upper management didn't know what was going on within the store, didn't know how to do anything, and they would pretty much sit in there office and would only come down to criticize your work. Makes me wonder how they even got to that position in the first place. Many employees are unhappy working there and they only stick around because they can't find anything else right now in this economy. IKEA is defnitely underpaid and understaffed and they expect you to work in other departments that isn't yours. When it gets extremely busy, the managers don't help out at all, they just sit in their office staring at their computers.

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Glassdoor has 18,634 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.