Imperial Brands reviews

3.2

56% would recommend to a friend

(577 total reviews)
avatar

Lukas Paravicini

59% approve of CEO

43% positive business outlook

Imperial Brands has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Imperial Brands employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.7 stars).

Reviews by job title

577 reviews
1.0
Jun 26, 2025

Toxic blame fest

Recommend
CEO approval
Business Outlook

Pros

Good pay, hybrid working, canteen

Cons

I'd barely started before younger members on the team warned me of the toxic nature of the business. It then didn't take me long to witness this for myself. Senior members would hold regular meetings that would last for long periods of time where you left with no idea as to what was needed to be done. It was an open secret that older staff were staying just to hold onto their pensions. They were constantly having fallouts and being moved into different teams and this game of chess was constant. Senior managers hired friends into the business and they would openly speak about other team members. Their highly unprofessional attitude was ignored as everyone just looked out for themselves. The digital division was wildly under skilled and staff decided to point fingers and blame, rather than looking inward and trying to change their ways. They wanted key decisions to be made with little to no data or context provided. Systems were not managed properly and huge budgets were handed to agencies who did the bulk of the work. If you're young don't be enticed by a good wage because you'll never last in such a toxic environment.

5.0
Jun 24, 2025

Highly recommend

Recommend
CEO approval
Business Outlook

Pros

Great company culture, collaborative environment, many learning opportunities, and great work-life balance with hybrid working.

Cons

I haven't experienced anything negative.

1.0
May 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Some genuinely talented and committed colleagues within data and planning. Hybrid working and a modern, well-equipped Bristol office. Fast-paced environment that sharpens commercial awareness and stakeholder management skills.

Cons

Selective use of data – Data is sometimes "leveraged" to support decisions, rather than inform them. Collaboration and feedback rarely close loops and lack depth. Insight is gathered, but not always fully considered or acted upon. Politics over principles – Influence and internal positioning often outweigh logic or delivery. Culture strong in theory – Core values are well-articulated, but inconsistently lived. Direction frequently shifting – Strategic focus changes often without clear communication or rationale. Progression driven by proximity – Promotions can appear to reflect relationships and alignment over merit. Toxic departamental atmosphere due to senior management style, supported by an absent HR. Raising valid concerns can be quietly penalised.

Viewing 34 - 36 of 577 Reviews

Glassdoor has 705 Imperial Brands reviews submitted anonymously by Imperial Brands employees. Read employee reviews and ratings on Glassdoor to decide if Imperial Brands is right for you.