KAYAK reviews

4.4

89% would recommend to a friend

(404 total reviews)
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Peer Bueller

100% approve of CEO

80% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 404 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

404 reviews
1.0
Aug 16, 2017

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work at one of the most recognized sites in the world with some really smart folks and pretty cool people.

Cons

Senior management is bad I mean really really bad. The culture is similar to high school so if you haven't been chosen to be a part of the clique then you have no shot at advancement regardless of performance. There is such a profane lack of strong leadership and extremely poor communication, which makes for an awful work environment. Now what you have are unproven leaders who lack the wherewithal to encourage, motivate and LEAD their teams. Morale is at an all time low, there is no proper HR. All of the best people are gone or leaving soon. Sad all around

1.0
Jun 6, 2017

It's like going back to High School.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very nice people, spiffy office, good pay, good benefits, good snacks. But that will all wear off after a couple weeks - if you're over 25 however.

Cons

Clueless with new hires Ultra-cliquey The culture is very junior. Your only metric for success is how much money you make for Priceline. Regardless of what they tell you in the interview - you will NOT be revolutionizing the travel industry. You will however be a slave to A/B testing that is set up by people with no testing expertise, only spreadsheets and profit reporting. Yet they pretend to be a wonderful holistic startup full of wonderful values. If you buy their HR fluff, then go ahead and join their cult. If you want to add real value for CUSTOMERS (not Priceline necessarily) then look elsewhere. Sure nearly everyone is nice, but they are almost never considerate, thorough or even competent. Will your manager tell you when they are going on vacation? Maybe. Maybe not. Will your coworkers stop pretending they are good at your job too and hoarding work because it makes themselves feel more important? Maybe, maybe not. Will your manager be clear with you about what they expect and when? Maybe. Will your manager have a deep knowledge of your role and the skills involved? Probably not. Will they pave the way for your success rather than theirs? Are you kidding me?. Instead you will be put through a series of 2 minute meetings that add up to nothing you can act on. They like to rush around like they are super busy, but all that happens is everyone is interrupting everyone else so frequently that barely any work gets done at all. With 20 of the right people you could easily out-perform the entire Cambridge office. It's sad really. It used to be such an innovative company.

1.0
Apr 7, 2020

Wouldn't trust this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits for permanent employees.

Cons

- HR in London haven't got a clue what they're doing - Shooting from the hip mentality .. - Don't follow GDPR accurately, nor do they follow their own processes - Remove people from the business if they deem them to be a 'problem' - American company with no idea how to work with other regions

Viewing 79 - 81 of 404 Reviews

Glassdoor has 471 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.