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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,073 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Mar 9, 2026

      na

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Culture Good people Good

      Cons

      Better to live in MTL as you get better support Salary low compared to the market

      avatar
      Lightspeed Response
      2mo
      Hi, thanks for taking the time to review and for the impact you made during your 3 years at Lightspeed. It is great to hear that you enjoyed our culture and the people you worked with during your time here. We take great pride in our community and are glad these were highlights of your experience. Thank you again for sharing your perspective, and we wish you all the best with your future endeavors.
      2.0
      Mar 9, 2026

      Honest review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some coworkers -The CEO naturally cares about DEI - I don't think this filters down everywhere but it does show in some places

      Cons

      -Micromanaging. There's not much to do in Support, so I guess they've gotta fill the time in somehow -Culture can be cliquey in multiple teams -If you speak out you might as well leave

      avatar
      Lightspeed Response
      2mo
      Hi, thanks for taking the time to review. It is good to hear that you had positive interactions with your coworkers and that you felt our CEO’s commitment to DEI was visible in certain areas of the company. We strive to make diversity and inclusion a core part of Lightspeed. However, we are concerned to hear your that speaking out is discouraged - this is certainly not the environment we aim to foster, as we value open communication and individual empowerment across all our teams. We take these comments seriously and will take this feedback on board. If you would like to share more specific details about your experience, please feel free to reach out to our confidential mailbox at people@lightspeedhq.com. We wish you all the best with your future endeavors.
      1.0
      Mar 6, 2026

      Not worth it

      Support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      u get to work from home and that's it

      Cons

      there are days when it's not busy at all, and then there are days when the only break i get is to pee. management changes the kpis in the middle of the month… like why? management keeps raising the kpis just because we hit a target, like they think we can always do better even when we're already doing our best. the training honestly isn’t that good. there are a lot of difficult retailers, which ends up creating tougher support cases. no culture at all. all that and the incentive is just 1600 if youre a top performer lol

      avatar
      Lightspeed Response
      2mo
      Hi there, thanks for taking the time to leave a review. Whilst we are pleased to hear that you enjoyed the ability to work remotely, the cons you mention are not the experience we strive to provide for our people. If you would like to share more specific details about your experience, please feel free to reach out to our confidential mailbox at people@lightspeedhq.com.
      Viewing 28 - 30 of 1,073 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,209 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.