Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Great people to work with" ((in 120 reviews)); "The culture was great" ((in 102 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Apr 3, 2023

True lack of people-centricity

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great. Perfect example of bonding through adversity. Decent and adaptable product for SMEs.

Cons

A hostile leadership takeover/overhaul of HR occurred last year around May. Along with the loss of our fantastic ‘People’ people leaders went the positive work environment. One thing is posted on social media while another is actually followed internally.

Lightspeed Response

3y

Hi, thank you for your review here on Glassdoor. It's great to see you enjoyed your coworkers and our products. We have a confidential email address where we’d welcome discussing your points further: people@lightspeedhq.com if you wish to write to us there. Thank you for your contributions and positive energy while you were with Lightspeed! Wishing you all the best.

4.0

Jan 16, 2026

Great Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great company to work with, especially there as everybody seems to be collaborative and wants you to exceed.

Cons

None I can think of besides they're only stationed in Montreal or Berlin.

Lightspeed Response

5mo

Thanks for sharing your review and for your time at Lightspeed. It’s great to hear that you experienced a collaborative and supportive environment and felt encouraged to succeed. We appreciate you taking the time to share this feedback and wish you all the best in your future endeavors.

5.0

Dec 23, 2025

Love it

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Best company and people. Very welcoming

Cons

Love it here, no cons

Lightspeed Response

5mo

Thanks for sharing your feedback. It’s great to hear that you’re enjoying the welcoming culture and the people at Lightspeed. We appreciate you taking the time to share such positive feedback!

Viewing 4 - 6 of 1,073 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

True lack of people-centricity

Great Company

Love it

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Jobs at Lightspeed