Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Great people to work with" ((in 120 reviews)); "The culture was great" ((in 102 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 41 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 54 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,073 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

May 28, 2025

Too much change in strategy

Product designer

Recommend

CEO approval

Business Outlook

Pros

Love the people I work with

Cons

Too much strategic change from senior leadership

Lightspeed Response

1y

Hi there, thanks for taking the time to leave a review. We’re glad to hear that your experience with your teammates has been a highlight—our people are at the heart of what makes Lightspeed a great place to work. We understand that change can feel challenging at times - as a company in a dynamic industry, we’re constantly evolving and we're focused on improving how we communicate this. We appreciate your honesty and your continued contributions. Thanks again.

2.0

Dec 25, 2024

Good company, Bad management

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good people, good pay, good work environment, people are friendly and helpful.

Cons

Communication is bad, most people including middle-management do not know what is going on in the company. Sometimes even Eng. Managers are not aware about company decisions. No long-term plan for teams on growth, nurture and retention. People leaving and layoffs are common. Onboarding in tech is not good - no proper plan for team building or buddy program. Lack of planning and vision and overall poor communication between management and employees.

Lightspeed Response

1y

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. We’re truly sorry to hear about your negative experience - your feedback is concerning, and we take it very seriously. If you have further details please reach out to our confidential mailbox people@lightspeedhq.com, we hope to hear from you. We will continue working on these issues to ensure a better experience for everyone. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors.

3.0

Dec 12, 2024

Good company bad times

Director

Recommend

CEO approval

Business Outlook

Pros

great atmosphere and many interesting departments

Cons

no job security and many firings

Viewing 10 - 12 of 1,073 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Too much change in strategy

Good company, Bad management

Good company bad times

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Jobs at Lightspeed