Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 125 reviews)); "Lots of genuinely great people" ((in 115 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 48 reviews)); "Great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 35 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 2, 2025

Great place to work

Software development manager

Recommend

CEO approval

Business Outlook

Pros

Lots of flexibility PTO , Hybrid, working from another country up to 60 days Interesting problems to solve Lots of opportunities to grow if you are willing to put the effort.

Cons

Recently a lot of employee churn in Auckland office. Key engineer with more than 10 years tenure left so there are a few knowledge gaps.

Lightspeed Response

5mo

Hi, thanks for taking the time to leave a review and for the impact you’re making at Lightspeed. It’s great to hear that you value the flexibility we offer, the opportunity to work on interesting problems, and the ability to grow your career through effort and development. We also appreciate you sharing your perspective on recent employee churn and the resulting knowledge gaps. Feedback like this is important to us as we continue to strengthen our teams and support sustainable growth. Thanks again for the review and for your continued contribution at Lightspeed.

4.0

Oct 31, 2025

Pretty good so far

Field sales executive

Recommend

CEO approval

Business Outlook

Pros

Benefit packages, training programme, communication

Cons

Micro management. 4% pension contributions, No clear development path to progress.

Lightspeed Response

7mo

Hi there, thank you for sharing your candid feedback after your first few months with Lightspeed. We're pleased you highlighted the strength of our training programme, communication, and benefits packages. We also appreciate your candid feedback on the areas of opportunity. Thanks again for leaving a review

4.0

Oct 30, 2025

Good for career development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Internal opportunities are accessible and management mostly supports career goals Great benefits

Cons

Not the best pay but solid overall

Lightspeed Response

7mo

Hi there, thank you for sharing your perspective as a current employee. We're very pleased to see you value the commitment we make to internal opportunities and that our management team actively supports your career goals. Developing our talent from within is a key priority for us. Thanks again for your review

Viewing 76 - 78 of 1,075 Reviews

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