Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 125 reviews)); "Lots of genuinely great people" ((in 115 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 48 reviews)); "Great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 35 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Oct 26, 2025

Good

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Good working environment for a b2b company

Cons

I can’t think of anything tbh

Lightspeed Response

7mo

Hi there, thank you so much for your feedback - we're delighted that you found the working environment at Lightspeed to be positive. It’s especially rewarding when we see a review where an employee can’t think of anything to list as a con—that tells us we're on the right track. We appreciate your contributions and wish you all the best

2.0

Oct 21, 2025

Micromanagement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is good with commission factored in

Cons

Micromanagement Unachievable Sales Targets Unsupportive culture from middle management

Lightspeed Response

7mo

Hi there, thank you for taking the time to share your candid feedback regarding your experience with us. Whilst we are glad to see that you found the pay, including commission, to be good, the cons you mention aren't the experience we'd like for our people. We take feedback seriously and thank you again for your review

3.0

Oct 15, 2025

good but could be better

Outbound account executive

Recommend

CEO approval

Business Outlook

Pros

amazing workplace environment room to grow young team

Cons

terrible management no clear future numbers oriented

Lightspeed Response

7mo

Hi there, thank you for taking the time to provide feedback. We're thrilled you describe the workplace environment as amazing, that truly is the culture we strive for! We hear your feedback regarding management and the need for clear future direction. Its important to ensure every employee feels supported and understands our path forward. We value your continued contributions and thanks again for your review.

Viewing 79 - 81 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

Micromanagement

good but could be better

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Jobs at Lightspeed