Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 125 reviews)); "Lots of genuinely great people" ((in 115 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 48 reviews)); "Great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 35 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,075 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Oct 14, 2025

Stay for a year or two, then move on

Senior technical consultant

Recommend

CEO approval

Business Outlook

Pros

Truly amazing people working there. Great team spirit.

Cons

Salaries are way behind other companies in the market especially beyond Junior roles. They offer "Career GPS" to help you get better roles, but those roles are rarely available. Raises are extremely limited. Extra effort and work is utterly useless and does not lead to a better role or a raise, and then it becomes expected.

Lightspeed Response

7mo

Hi there, thank you for your candid feedback and for your dedication to Lightspeed over the past 5-7 years. Your longevity is a testament to the community we've built, and we deeply value your contribution. We are thrilled to hear you recognize the truly amazing people and the great team spirit. In terms of the cons and advice you've outlined, we'd like an opportunity to understand this better and help address your concerns. If you are open to it, we would encourage you to email our confidential inbox people@lightspeedhq.com. We hope to hear from you soon

4.0

Oct 8, 2025

Good culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice people around and the flexible working environment.

Cons

In terms of wage, may not be the best in the industry.

Lightspeed Response

7mo

Hi there, thanks for taking the time to leave a review. We are really pleased to hear that you enjoy the people you work with and the flexible environment. Thanks again for your review

3.0

Oct 7, 2025

Means well, but short-sighted

Implementation manager

Recommend

CEO approval

Business Outlook

Pros

Strong benefits, trans care, RSUs, inspiring CEO. Nice offices, free lunch. Less evil than comparable corporations.

Cons

Frequent layoffs/restructuring, does not try to place layoffs in internal positions. Would save money and preserve talent and deep product knowledge, but they do the lazy thing. Pay is below average.

Lightspeed Response

7mo

Hi there, thank you for your dedicated service as an Implementation Manager at Lightspeed - we deeply value your insight and commitment. We're glad you recognize our strong benefits and positive environment and we take your concerns seriously and will ensure it is passed onto the relevant leaders. Thank you for your honest feedback. We value your commitment to Lightspeed

Viewing 82 - 84 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stay for a year or two, then move on

Good culture

Means well, but short-sighted

Top companies for "Compensation and Benefits" near you

Jobs at Lightspeed