Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 41 reviews)); "Great office" ((in 39 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "But I know some people that does not have good manager." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,075 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Sep 16, 2019

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Organized, well structured, managed, disciplined

Cons

Not bad, not bad not bad

Lightspeed Response

6y

Thanks for your brief review! We’re happy to know that you view Lightspeed to be well organised and structured. This can sometimes be difficult to achieve with a fast-growing company, and it takes effort from all teams. Thanks again!

5.0

Sep 16, 2019

Great company with a great culture

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Supportive and compassionate team, amazing benefits, challenging work and opportunities to grow professionally and personally

Cons

The work can be very fast paced and you will have to deal with sometimes irate customers.

Lightspeed Response

6y

Thanks for sharing! You just described the perfect trifecta of our culture: great people, challenging work, and opportunity. Our customer-facing teams have a tough job sometimes, but they always manage to overcome anything because they are the best at what they do. Thanks again!

5.0

Sep 13, 2019

A place where people and work connect

Integration specialist

Recommend

CEO approval

Business Outlook

Pros

• A lot of opportunities to learn new skills given the different verticals • A place to meet great people with similar interest • A plethora of benefits (e.g. OPUS, insurance) • Awesome events and parties • Career and growth opportunities

Cons

• Workload can sometimes get overwhelming • Communication between teams can be a little difficult at times • Feedback is not always heard

Lightspeed Response

6y

Thank you for your kind words! We often hear how Lightspeeders truly connect to one another, whether by learning and sharing knowledge or bonding over common interests. This is why cross-departmental communication is so important, and we thank for you the feedback. We aim to be proactive in order to minimise that gap, and understand that there are always improvements to be made on our end. Thanks again!

Viewing 913 - 915 of 1,075 Reviews

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

Great company with a great culture

A place where people and work connect

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Jobs at Lightspeed