Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 12, 2019

Practice What You Preach

Recommend
CEO approval
Business Outlook

Pros

Used the be a good place to work. Benefits are nice.

Cons

The employees are the ones who have contributed to the unique workplace culture and helped shape it to what it is today. Unfortunately, things have changed since I started approximately 4yrs ago. Upper management pits employees against one another in hopes that the competitiveness will foster productivity. Unfortunately, this has created a toxicity that is poisoning the ecosystem of the workplace. Since the company went public, this ethos has only gotten worse. Financials are more important to the company than the well being of their employees — which is very much the opposite feeling from when I first started. Lower level support staff are pushed to go ‘above and beyond’ and work extra hard, only to make upper management look like they can actually run a team. No matter how much you contribute, you will be let go/laid off/fired once they feel like your purpose has been served and there is nothing left to squeeze out of you. The HR Team never wants to get their hands dirty and instead of doing any real problem solving, keeps pushing issues to the back burner until something catches fire. I was inspired to write this when I recently read another negative review (See: ‘Dax’s image is the only good thing about the company’). Their perspective is spot on. Senior Management are indeed a bunch of frat boys as well as wannabe mafioso types who’ve spent too many hours re-watching the Godfather trilogy. They do not care about the well being of their respective teams, they only care about themselves. It’s a shame really because when I first started working for this company I really enjoyed it. I am sure that this sentiment is not unique to my experiences. I would encourage anyone else reading this, who has felt the same, to share their thoughts. I would also encourage any Management reading this to be more proactive about checking in more regularly with their teams to ensure that Lightspeed is indeed fostering the workplace culture that they are actively promoting.

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Lightspeed Response
6y
It’s disconcerting to read that we weren’t able to provide you with a more positive experience. This is truly not what we intend for our employees and we take it to heart as our leadership is constantly focused on caring for and improving the experience of our employees. If that didn’t happen for you, we’re truly sorry, and we appreciate your advice to always focus on our employees and our culture, as there’s nothing we value more. There is a lot of feedback to take in here, and we’ll review in depth. If you’d like to share further, we encourage open dialogue, so please feel free to reach out to HR.
5.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

International company with amazing atmosphere and office in the central Amsterdam.

Cons

Hard work, slow climbing up.

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Lightspeed Response
6y
Thanks for your review. We definitely embrace a work hard, play hard environment, and it works for us! Thanks again.
3.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice people, good perks (food, RRSP…), amazing office, growing.

Cons

I’ve been working for some time in payments at Lightspeed. I was lucky enough to work on high impact projects with some remarkable people. Unfortunately for a few months now, the team has been in a painful downward spiral. Culminating today with an appalling product vision. If you consider joining Lightspeed, be sure to select your team carefully. Ask to meet as many of your future colleagues as possible, and not just devs.

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Lightspeed Response
7y
Thank you for sharing. We’re glad to know that you were able to work on impactful projects during your time with us. Life at Lightspeed moves quickly, and our intention is to continue to build on our products vision and roadmap. There are always improvements that can be made, and we appreciate the candid feedback.
Viewing 928 - 930 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.