Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jun 16, 2017

Fantastic company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company, great culture, talented, diverse and dynamic workforce, friendly environment, and a great CEO! I look forward to coming to work every morning, because they care about their employees and are passionate about what they do. Most of my colleagues are happy people and from all over the world which makes working at Lightspeed 100 times more attractive! The company offers a great insurance plan, transportation benefits, stock options opportunities, and free healthy snacks, to name a few.

Cons

If you are not a hard worker, you may want to think twice about working at Lightspeed.

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Lightspeed Response
8y
Thanks so much for taking the time to write this review. Nothing makes us happier than to know that you look forward to coming to work with us every day, and we know it takes hard work at Lightspeed. We are pleased that you feel taken care of with the great benefits that we offer. Thanks again!
5.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

I started working here only a year ago, but from the beginning I've felt very welcome, everyone was always talking about the "lightspeed family", at first I thought "yeah right, that's what every company says" but after this year I have experienced the welcoming, supporting, and very dynamic atmosphere that is Lightspeed. I was also very amazed at what lengths we sometimes go through for our customers, as a very customer oriented person, this really amazed me.

Cons

The workload can be high sometimes, but this is always addressed and very well rewarded. I'm genuinely having trouble coming up with cons. Sometimes the coffee machine runs out of beans & it sometimes completely shuts down... but that's about it.

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Lightspeed Response
8y
Thank you so much for your positive review. When we ask our employees what they like most about working here, they almost always say the people. Our people are our greatest asset and we work hard to make sure our environment is supportive, fun and rewarding. You’re right, the workload can be high. With our position as a leader in the industry, and the rapid growth we’re experiencing, we all know we’re going to be part of something special – and that’s the most exciting part! Thanks again for your review, and contribution to Lightspeed.
3.0
May 31, 2017

There's potential but much to be done

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free snacks, great benefits. Everyone we work with is brilliant, funny & hard-working. They'll get you drunk.

Cons

Long hours, limited opportunity for advancement, recognition for hard work limited, no performance bonuses for non-sales employees

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Lightspeed Response
8y
Thank you for your candid review. At Lightspeed, we have a culture of constant improvement and rely on feedback like this to help us evolve the way we do things. One of our people goals this year is to build career paths and nurture talent, and we have started implementing development opportunities across all departments. Because we work so hard, we try to ensure there is constant appreciation for it. We’re sorry to hear that you feel the recognition is limited, and this is certainly not intentional. I encourage you to talk to your manager or HR, if you feel comfortable doing so. We will keep a close eye on this to make sure everyone is being recognized for the hard work that they put in – after all, you all are the reason for our success!
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Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.