Lightspeed reviews

I’d like to apologize for the late response, and thank you for your feedback. I’m sorry to hear about your negative experience at Lightspeed, but I’m hoping to address the aforementioned issues. We’re glad to know that you have a positive opinion about the people in the company because we truly believe that they are our greatest asset. Work/life balance is different in any rapid growing company like ours, and we certainly see the need for improvement. As for the “shut-down week”, this is known as a “partial shut-down week” in customer-facing teams, and I do apologize if there was any miscommunication on our part. If your role requires you to work during the holiday period, there is a financial incentive (to thank you for supporting our growth and customers during the holidays). In terms of management concerns, we’re always developing the way that we train our managers and have made a renewed commitment to grow our leaders. Thank you for taking the time to write.

Thanks for your review. We’re glad you enjoyed our culture, as well as our perks and benefits that we offer. At Lightspeed, we monitor the market and offer a competitive compensation package tailored to each region, as well as offering stock options. We know it takes hard work here, and some days are longer than others but we want people to feel part of our continuous growth. In the sales team, quotas are inevitable, and while they are an important factor in Lightspeed’s success, we still appreciate everyone’s contribution towards them. We certainly take our employees feedback into consideration, and continue to have ongoing conversations regarding targets and achievement.