Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people Diversified products to work with

Cons

Higher management is very untrustworthy

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It's great to hear you are enjoying the people you are working with and the set of products. However, we are concerned to hear your comment about higher management and would like to understand this more. If you are open to it, we'd encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
2.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Benefits are decent - Work environment & people are pretty chill

Cons

- Constant changes that come at the expense of employees - Extremely low compensation compared to industry averages - Targets always moving and set at an unattainable number - Stock price is at all time low so company is being cheap overall which impacts workers

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you are no doubt making at Lightspeed. It's great to hear you're enjoying the benefits we have to offer and the environment. It's also helpful to hear your feedback and advice to management - we are always striving to ensure we provide a great employee experience and will take this onboard. Thanks again for the review!
1.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- The company has grown by acquiring several smaller businesses, but it lacks a cohesive engineering culture. - The company's future seems bleak as the payments market has largely been overtaken by Square. Despite efforts to boost stock prices, nothing seems to be making a positive impact. Big rounds of layoff happens every year, check the news. - Engineering managers have an excessive amount of control over employee decisions. If your manager doesn't like you, it can have serious consequences for your career. - The NuOrder team is particularly toxic and disorganized, with some legacy employees continuing to negatively impact the company. If you're considering a role in the NuOrder department, make sure to thoroughly assess the situation beforehand.

Cons

- Free lunch on Tue, Wed, Thur at Montreal office

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Lightspeed Response
1y
Hi, thanks for taking the time to review. The cons you mention aren’t at all the experience we’d like for our people and we take all feedback seriously. Thank you for sharing this feedback and we'll ensure it is passed on to the relevant leaders so it can be taken onboard. Thanks again.
Viewing 178 - 180 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.