Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 130 reviews)); "Lots of genuinely great people" ((in 113 reviews)); "The culture was great" ((in 103 reviews)); "great team building new product driven interesting role" ((in 40 reviews)); "great office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 28 reviews)); "But I know some people that does not have good manager." ((in 22 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 15 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 18, 2025

Great company overall

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- love the work/life balance and flexible schedule - my colleagues are both talented and friendly - beautiful office in a castle-like building - clear responsibilities - welcoming atmosphere

Cons

- didn't find any cons

Lightspeed Response

1y

Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear all the areas you appreciate at Lightspeed - the work life balance, the office space, and especially the welcoming atmosphere. Thank you again for sharing your thoughts!

2.0

Mar 18, 2025

Lower than average pay, decent benefits, false narratives saying they care about people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Insurance There's nothing else good, they have a good insurance policy, The hybrid policy is trash, the management is incompetent, and all they do is push impossible metrics treating anyone who doesn't meet them even by 1 call like garbage.

Cons

HR Representatives Hybrid work is a lie Employee treatment

Lightspeed Response

1y

Hi there, thanks for taking the time to leave a review. We’re concerned with what you have shared, that is definitely not the experience we'd like our people to have at Lightspeed. If you are open to it, we’d like to understand more - you can reach out to our confidential mailbox people@lightspeedhq.com. It goes without saying we wish you all the best with your future endeavors.

4.0

Mar 17, 2025

Amazing people

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing people Opportunities for growth Good benefits

Cons

Lots of quick change which can be exhausting

Lightspeed Response

1y

Hi there, thanks for taking the time to leave a review and the impact you made during your time at Lightspeed. We hear time and time again that we have great people at Lightspeed - and so we are pleased to see this reflected in your review! It's also great to hear that there are opportunities for growth and good benefits as we know how important this is. With respect to change, we know that can be tough and we will take this onboard. Thanks again for the review!

Viewing 181 - 183 of 1,075 Reviews

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Support Specialist, German speaking

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Senior Software Developer (Java) - Users & Roles (all genders)

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company overall

Lower than average pay, decent benefits, false narratives saying they care about people

Amazing people

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Jobs at Lightspeed