MathWorks Associate Engineer In EDG reviews

Not a good place to work

MathWorks has the program called Engineering Development Group (EDG). They hire you at a position called Application Support engineers. They groom engineers in this program. There are 2 aspects to this role. 1) One is providing customer support. Customer support handles cases related to MATLAB, Simulink where basically you are a customer facing engineer who resolve customer issues. Majority of the customers are automobile industries and college Prof/Students. We try to resolve cases at our end but if we need development support we escalate the cases and act as middle man between customer and development. This is good exposure to new hires since they don't know about MATLAB and Simulink, and how it is used in the industry. Also, they work on communication skills, stakeholder management and product knowledge in this role majorly. 2) Second is working with development teams here we work on small projects/features (4-6 weeks). This is normal Dev work, you work with them to get a taste of the team. This is kind of matchmaking, to see if you like the team and the team likes you. So you can work with different teams until you find a good match. Once you find a good match you can transfer out to that team.