Motel One reviews

3.5

57% would recommend to a friend

(54 total reviews)
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Daniel Müller, Stefan Lenze, Dieter Müller

87% approve of CEO

74% positive business outlook

Motel One has an employee rating of 3.5 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Motel One employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

54 reviews
5.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Very friendly work culture inside.

Cons

A lot of work pressure.

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Motel One Response
1y
Dear colleague, Thank you for taking the time to review Motel One as an employer and your positive feedback regarding our work culture. If you have any specific suggestions on what we can to to help aleviate some of the work pressure I'd be happy to hear from you at onecareer@motel-one.com. Kind regards, Luisa Ewert
5.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good colleagues and manager very supportive and helpful

Cons

Low salary and no extra payment for night work

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Motel One Response
1y
Dear colleague, Thank you for reviewing Motel One as an employer. We wish you all the best! Kind regards, Luisa Ewert
2.0
Jan 27, 2024

Motel One Rooftop Bar Rotterdam

Recommend
CEO approval
Business Outlook

Pros

Great Ambiance: Working there was delightful. The view was breath taking, and the bar's design was truly appealing. Social Interaction: Like any bar it allows for regular interaction with customers, which gave me opportunities to meet new people. Tips: Due to it being the only Rooftop bars in the city centre of Rotterdam, it attracts a lot of customers, which resulted in a steady amount of tips compared to the other bars that I had worked in.

Cons

Difficult Bar Supervisor: A highly controlling and inflexible supervisor, consistently insisting on his own approach, even when it led to slower outcomes. He frequently reprimanded us for minor errors, yet would casually dismiss his own identical mistakes with laughter. Additionally, he displayed rudeness and took great offense if we suggested more efficient ways of doing things. I sensed a particular issue with my supervisor, particularly in his role of roster creation. While everyone else enjoyed a monthly weekend off rotation, I found myself working every weekend. This persisted until I brought the matter to the hotel manager's attention and voiced my concerns about the situation. Indifferent Bar Manager: The supervisor from the breakfast shift was promoted to the role of bar manager despite lacking knowledge of bar operations. Frequently making errors in stock orders, she struggled to handle night shifts when occasionally assigned, requiring us to provide training. Inefficiency Concern: The primary factor prompting my departure from the job was the frustration with the inefficient operation of the bar. The management's reluctance to consider and incorporate any suggestions added to the overall dissatisfaction. Feeling Unwanted: Experiencing reprimands and accusations of dishonesty when calling in sick contributed to a sense of being unwelcome. Additionally, despite the supposed employee benefit of a discounted stay at any Motel One hotel, I consistently faced refusal whenever I sought to avail of this perk.

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Motel One Response
2y
Dear colleague, Thank you for taking the time to review Motel One as an employer. We appreciate your honest feedback, which we take very seriously and will pass on internally to the right department. We wish you all the best! Kind regards, Luisa Ewert
Viewing 22 - 24 of 54 Reviews

Glassdoor has 126 Motel One reviews submitted anonymously by Motel One employees. Read employee reviews and ratings on Glassdoor to decide if Motel One is right for you.