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      Moz

      Part of Ziff Davis

      Is this your company?

      Moz reviews

      4.0

      74% would recommend to a friend

      (108 total reviews)

      Ethan Hays

      100% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Moz has an employee rating of 4.0 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Moz employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      108 reviews
      3.0
      Mar 29, 2019

      Great as a workplace, concerning as a business

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Moz takes great care of its people, with fair salaries and fantastic perks. The office environment is great, and the culture that's been built is extremely strong. Most of my coworkers were great people that I'd happily be friends with outside of work. This could be seen as a pro or a con, depending on what you're looking for out of work, but there's basically no consequences for failure or mistakes, and Moz (accurately) has a reputation as a place you come to "coast".

      Cons

      For a company that's been around for 15 years, it still feels really startup-y at times, in concerning ways. For example, they still know next to nothing about who is using their product or in what ways, yet they're making business decisions about tackling certain market segments without even understanding said segments at an actionable level. The company is customer-friendly to a point that is actually detrimental - decisions to do things like adjust pricing or sunset rarely-used products are met with extreme internal resistance for fear of upsetting a handful of customers. Engineering teams are matrixed/interdependent in a way that I've never seen at any other software organization, which makes accomplishing even the smallest task necessitate tons of meetings, prioritization decisions, and horse-trading. Too many mid-level managers control fiefdoms in ways that makes it easy for them to foot-drag on anything they're not interested in doing. During my tenure, we spent a lot of time talking about how we were trying to do too many things - and yet we never decided to do less. Overall, a company with a lot of individual talent that unfortunately doesn't add up to much when paired with unclear strategic direction and "legacy" employees that aren't interested in operating in a more effective way.

      1.0
      Oct 16, 2016

      Avoid if you can

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good benefits - Competitive salary - Good office space

      Cons

      - Clicky social circles - Expect people to throw you under the bus, or stab you in the back - Much of the work being done gets thrown away - You might find yourself wondering what management and c-level employees do on a daily basis - Don't expect managerial support - TAGFEE is only used when convenient

      avatar
      Moz Response
      9y
      (Hi, Rand from Moz replying here) I hear you. Growing a company is hard. Being at a growing company is hard, too. And in the last couple years, I agree with some of your critiques. Folks seek out social connections at work, and that can often feel like cliques. I don't think you want management to get involved and try to prevent that sort of thing or even to guide it, and I imagine it's something that happens (and can be a force for good) at any company over a certain size. I also agree that we did a lot of throwaway work in the past few years, especially since we shut down a couple products recently. That certainly sucks, but it's also part of the culture of experimenting and learning -- some lessons you learn are gonna be "well, that didn't work, so let's not do it/launch it/use it." Hard to know in advance, but painful nonetheless. I disagree on the managerial support one. I don't doubt you felt this and that it was real for you, but everyone should expect support from their managers (not just at Moz) and if you don't get it, you should talk to a level up or to Rebecca or heck, to me or Sarah. The "throw you under the bus" one is obviously the most concerning. I haven't seen that behavior, but if you want to drop me a line privately and let me know what happened with you, I will do my utmost to make sure it doesn't happen to others in the future. That $%^@ is not OK. Thanks for the review and the feedback; hope wherever you find yourself in the future is a great place.
      Viewing 19 - 21 of 108 Reviews
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      Glassdoor has 117 Moz reviews submitted anonymously by Moz employees. Read employee reviews and ratings on Glassdoor to decide if Moz is right for you.