MuleSoft reviews

3.8

54% would recommend to a friend

(590 total reviews)
avatar

Brent Hayward

77% approve of CEO

42% positive business outlook

MuleSoft has an employee rating of 3.8 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

590 reviews
5.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

- Most gifted people I've ever worked with - Tremendous opportunity - Mule is the market leader in the most challenging space in enterprise software - High growth environment - change is constant and exciting to be a part of - Vibrant, Family like culture - people at Mule are energized to be successful, love to collaborate and truly care about each other - A salesforce company but an autonomous operating unit - best of both worlds

Cons

- Long ramp - Preparation for success at Mule requires patience, high up-front investment - Intensely competitive and extremely high expectations from leadership - this may be too much for some people but it's one of the reasons I joined

4.0
Jun 1, 2019

Has been a great ride....

Recommend
CEO approval
Business Outlook

Pros

*helping to solve legitimate, "real" problems for large companies *lots of great people still within the company; truly some of the most talented I've worked with in my career *overall, very solid product that addresses a major problem within the enterprise *solid culture still intact *leadership up to this point has been rock solid *lots of self growth opportunity and as a salesperson, have had an opportunity to make a lot of $

Cons

*processes are becoming ridiculously taxing; sometimes feels like this is a 200,000+ employee company instead of ~2000 *company simply hasn't kept up with hiring Tech Support and Product Developers in relation to the number of sales people being hired. This has resulted in multiple support issues *Customer Success model is a glorified renewal dept and CSMs simply act as points of contact for customer logging support tickets. Why not hire actual ex-customers or those with ESB/SOA/API experience? This would offload much of what Support deals with currently *layers of management are continuing to grow. Will it completely be phased into Salesforce's machine? Let's hope not

Viewing 178 - 180 of 590 Reviews

Glassdoor has 681 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.