N26 reviews

3.5

56% would recommend to a friend

(701 total reviews)
avatar

Valentin Stalf

28% approve of CEO

39% positive business outlook

N26 has an employee rating of 3.5 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The N26 employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

701 reviews
1.0
Feb 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Avg perks on a startup (Pizza, beer, fruit)

Cons

Salary below average Cronyism Company loves drama. Tons of BS on a daily basis There is not enough qualified personnel

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N26 Response
6y
Hi. Thanks for sharing your views with us. We’d like to address what we can here, and also offer to keep the conversation going with a member of our People team. It’s important that we better understand your concerns, and discuss ideas on how we can improve. If you’re open to this, please reach out to the Organizational Development Partner for your area, or join one of our weekly employee experience walk-in sessions. Compensation and total reward packages at N26 are reviewed for every role, and our approach to compensation and benefits is driven to provide fair and competitive reward across the organization. We work closely with a number of salary experts, and with the local markets we operate in, to ensure we are fully competitive in how we pay our staff. Our Recruitment team follows a structured selection process for all of our candidates across all functions of the business, which is intended to be both challenging and engaging. A similarly structured selection process exists for internal job opportunities, and details of this process can be found on the company intranet. In addition to the channels we mentioned above to connect with our People team, you currently also have the opportunity to discuss your department’s engagement survey results within your team, and create action plans to take back to the management team. These will be aligned and presented to the whole company. We’re looking forward to your input, and working together with you on this. Thank you.
1.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

International colleagues, Wednesday free lunch, good perks and salary

Cons

- Extremely top down culture. It's impossible to drive any initiatives or suggest changes that are outside of management "selected projects". No discussion is welcomed - The projects are selected on the basis "the boss likes it" rather the real needs of the company or customer. Nobody checks if the selected project is actually the best way to achieve company goals/ customer satisfaction. No one cares about prioritisation and data analysis. - Working in N26 is like "Game of Thrones", it's not about what you can do or your professionalism but about who you know and who you are friends with - Company is still growing, there is so much to be fixed and done. Yet there are teams of people that have nothing to do at all for months. That's caused by very "top down", structured, micromanagement, and very hierarchical management structure . - A lot of management is selected based on a "friends with higher management/founders" bases rather than competency - There is no correlation between projects each department is set to do and what is company is trying to achieve - The core of the business is a mess. There is so little attention to the customer security and privacy, it's incredible! Yeah, I had the worst experience ever with N26. For a company of this size and this stage of development I would expect more strategic vision from the top that is communicated and executed. As well as more enabled people of all levels to contribute to the company growth. Actually, a lot of people in N26 are like me, passionate about the product but limited to do anything beneficial to the customer

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N26 Response
6y
Thank you for sharing your experience with us. We’re sorry to hear it was not a positive one. We do take this feedback seriously, as it's important for us to understand where our employees and former colleagues are not happy, so that we can address these concerns. Last year we went through a period of hypergrowth, which saw our employee base grow significantly to support all teams in meeting business goals. Understandably that type of environment is not for everyone, and can be challenging for even the most experienced individuals. That period of growth is now over, and this year we are working hard to ensure a more focused and involved approach with all of our employees. We have introduced new internal communication channels and adjusted our meeting format to make sure all of our employees are receiving up-to-date information about our plans and our overall objectives and key results (OKRs). These meetings are intended to provide clarity and alignment to all of our employees, and to allow an open forum for people to provide feedback and ask questions to our leadership team. In addition, we have approached our engagement survey from bottom up, so that our people can have the biggest impact on the change and direction they want to see. Our recruitment process is designed to identify and eliminate favouritism or preferential treatment for any groups. We have teams that focus on inclusive hiring both at the executive level and with our entry level team members, to ensure the process is fair for all applicants and not solely based on previous working relationships. Thanks again for your feedback and passion for the product.
4.0
Feb 25, 2020

Crucial time, opportunity for impact

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is great and there is a good market opportunity in the US when we get the product market fit right. This will be an important year for N26 globally. We hired strong directors, especially in product and we have some good C level leaders (People, Product and Banking). If the 3 of them can make sure the directors get the autonomy to have impact, this will be big. If you are a professional who takes ownership and you have drive for change, you should join and help influence the situation explained in “Cons”.

Cons

Unfortunately the CEO is a micro manager who is not able to trust people. A lot of the early stage people are now on C-level. They create a lot of frustration with experience leaders in middle management. Especially for product it is difficult to work with technology and marketing not having experienced leaders. They have never worked in a professional company, including the CEO. Lovely people, working really hard and trying their best but they are not fit for the job.

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N26 Response
6y
There is a huge opportunity for N26! :) The last few months have been quite the whirlwind for the US – launching, tripling our team and hitting 250k users in our first 6 months. We learned a lot last year going through hyper growth and have undertaken a series of initiatives aimed at making N26 an even better place to work. Including hiring at the leadership level and developing internal programs to develop and empower current and next gen leaders for the US and N26, globally. Your comments are valued and will help us continue to improve. If you’re up for it, I’d love to pick your brain further to understand how to enable a happier and more productive way of working.
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Glassdoor has 1,002 N26 reviews submitted anonymously by N26 employees. Read employee reviews and ratings on Glassdoor to decide if N26 is right for you.