N26 reviews

3.5

56% would recommend to a friend

(702 total reviews)
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Valentin Stalf

28% approve of CEO

39% positive business outlook

N26 has an employee rating of 3.5 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have a good working experience there. The N26 employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

702 reviews
1.0
Jun 12, 2020
Recommend
CEO approval
Business Outlook

Pros

benefits offices in city center

Cons

Kurzarbeit has been implemented although the work did not reduce which has the effect that everyone has to work a lot more. People were demoted and placed in different teams without asking, nobody really cares about what people want. The company tries to push through some questionable decisions before there will be a WorksCouncil. The atmosphere is bad and people are scared to speak up. No HR support or oversight at all, no flexibility for people. A lot of people do the same job but earn different. N26 used to be a great place to work but that time is long gone.

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N26 Response
6y
Hi there. Thank you for getting in touch and sharing your feedback. As your People team, we want to create a culture of inclusiveness and belonging, and it’s very important that we ensure all team members have the right level of support during their career journey with us. This is why you will have recently seen our Employee Experience team grow to support this mission. The Employee Experience Partners are there to help you with all employee relations situations and questions. More details of this team and their responsible areas can be found on the company intranet. If you would like to get in touch and discuss any of your feedback directly, please contact the Employee Experience Partner assigned to your area. Thanks for being a part of this journey with us, and for sharing your feedback.
1.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

International colleagues, Wednesday free lunch, good perks and salary

Cons

- Extremely top down culture. It's impossible to drive any initiatives or suggest changes that are outside of management "selected projects". No discussion is welcomed - The projects are selected on the basis "the boss likes it" rather the real needs of the company or customer. Nobody checks if the selected project is actually the best way to achieve company goals/ customer satisfaction. No one cares about prioritisation and data analysis. - Working in N26 is like "Game of Thrones", it's not about what you can do or your professionalism but about who you know and who you are friends with - Company is still growing, there is so much to be fixed and done. Yet there are teams of people that have nothing to do at all for months. That's caused by very "top down", structured, micromanagement, and very hierarchical management structure . - A lot of management is selected based on a "friends with higher management/founders" bases rather than competency - There is no correlation between projects each department is set to do and what is company is trying to achieve - The core of the business is a mess. There is so little attention to the customer security and privacy, it's incredible! Yeah, I had the worst experience ever with N26. For a company of this size and this stage of development I would expect more strategic vision from the top that is communicated and executed. As well as more enabled people of all levels to contribute to the company growth. Actually, a lot of people in N26 are like me, passionate about the product but limited to do anything beneficial to the customer

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N26 Response
6y
Thank you for sharing your experience with us. We’re sorry to hear it was not a positive one. We do take this feedback seriously, as it's important for us to understand where our employees and former colleagues are not happy, so that we can address these concerns. Last year we went through a period of hypergrowth, which saw our employee base grow significantly to support all teams in meeting business goals. Understandably that type of environment is not for everyone, and can be challenging for even the most experienced individuals. That period of growth is now over, and this year we are working hard to ensure a more focused and involved approach with all of our employees. We have introduced new internal communication channels and adjusted our meeting format to make sure all of our employees are receiving up-to-date information about our plans and our overall objectives and key results (OKRs). These meetings are intended to provide clarity and alignment to all of our employees, and to allow an open forum for people to provide feedback and ask questions to our leadership team. In addition, we have approached our engagement survey from bottom up, so that our people can have the biggest impact on the change and direction they want to see. Our recruitment process is designed to identify and eliminate favouritism or preferential treatment for any groups. We have teams that focus on inclusive hiring both at the executive level and with our entry level team members, to ensure the process is fair for all applicants and not solely based on previous working relationships. Thanks again for your feedback and passion for the product.
1.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- The general employees are truly wonderful, committed, great people to be around. - If you want to work for a bunch of bros with the same background, interests and lack of real-world experience, then fantastic place to work (!)

Cons

- The CEO is a child, totally lacking in empathy - The company is a total mess, and most of the leadership lack the experinence to know how to fix the issues - They truly see people as numbers and could care less if you have burn-out, get sick, etc. as long as you as can show growth each month

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N26 Response
6y
Thanks for sharing your review with us and its great to see you still have a positive outlook for N26, this year we have been in full force of our hyper growth phase and taken many learnings from this. Understandably, our journey is one that doesn’t match everyone's personal journey and although we aim for every N26er to be set up for success, there are rare times where this has not been possible. We suggest that you also share more feedback internally in our quarterly survey so we can keep moving forward.
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Glassdoor has 1,003 N26 reviews submitted anonymously by N26 employees. Read employee reviews and ratings on Glassdoor to decide if N26 is right for you.