Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 115 reviews)); "Great people to work with and easy to get along with" ((in 86 reviews)); "Cool brand with good culture" ((in 67 reviews)); "Work life balance is good" ((in 55 reviews)); "good work environment" ((in 27 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 11, 2019

Poor Leadership and Outdated Thinking

Apparel

Recommend

CEO approval

Business Outlook

Pros

Prestigious brand with untapped potential

Cons

Lack of Transparency from the top down. Lazy leadership with 0 accountability who have grown too comfortable in their roles Complicated and inefficient processes and systems Managers have 0 desire to develop and coach their team and are only in it for themselves. Diversity is not valued, celebrated or acknowledged

3.0

Dec 6, 2012

Unfortunately, there's no future with this company

Fulfillment

Recommend

CEO approval

Business Outlook

Pros

Co-workers Benefits Employee discounts Great place to work before it became corporate & management cared about their employees

Cons

Extreme micromanagement Low employee moral Full time employees being replaced by part timers with no benefits No advancement Poor management

2.0

Feb 13, 2012

Don't believe true work/life balance.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not much to say other than New Balance has "Great benefits". Robert T. DeMartini seems to be a good person after speaking to him once. Other than that, it wasn't great.

Cons

Promotions are nonexistent unless you have management in your pocket. This company is for you, if your goal in life is to keep the same position until you retire. If you don't believe in work/life balance. If you like managers who can't manage. Don't work here if you believe hard work will get you somewhere.

Viewing 28 - 30 of 1,242 Reviews

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