Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 117 reviews)); "Great people to work with and easy to get along with" ((in 82 reviews)); "Work life balance is good" ((in 54 reviews)); "Flexible hours and pay." ((in 31 reviews)); "Great management and team to work with" ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 53 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 10, 2015

Amazing company terrible management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The idea of the culture The benefits The charity work

Cons

Management. Obvious favoritism. Good work does not pay. No work training. Constant reorganization

3.0

Sep 27, 2010

New Balance St. Louis

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great people with good hearts, great management intentions, definately working to transition into a larger organization

Cons

Transitioning from a small mom and pop to a medium size organization, management doesn't have focus all the time, most of the managers have never managed or worked profesionally in other organizations.

1.0

Mar 9, 2010

Struggling to get a product out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the benefits are great and the money.

Cons

It feels as though I am a slave!!! We are not treated with respect AT ALL! we are told we are not able to talk , smile, ect... They just want their shoes out and want them to look perfect. It is a VERY stressful place to work! there are people standing behind you with stop watches timing you all day long and if you are even 2 sec over your time you are spoken to. I dont know if this is how it is in all factories but it is not right to treat employees that way.

Viewing 46 - 48 of 1,242 Reviews

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