Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 115 reviews)); "Great people to work with and easy to get along with" ((in 86 reviews)); "Cool brand with good culture" ((in 67 reviews)); "Work life balance is good" ((in 55 reviews)); "good work environment" ((in 27 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 55 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 16, 2021

Decent place to work

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great great benefits, really good work life balance which has been so helpful during Covid. Leadership really emphasizing their support of associates during Covid. Awesome coworkers; feels like a team vs many individual competitors. Leadership is heavily investing in brand growth. Decision making is getting better than it had been the last few years.

Cons

-Upward growth is too slow. Titles and pay are far FAR below the rest of the industry. They work hard to avoid giving promotions, and promotions are usually more based on leadership's opinion of you or how visible you are to them instead of your actual performance in the job you've been hired to do.

3.0

Nov 14, 2019

Layoffs have come

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work

Cons

Lost culture as mid to high level management has come in with little knowledge of the business and made really poor strategic and personnel decisions. Morale was very low before early retirement and layoffs came.

3.0

Nov 13, 2019

All businesses are cut throat

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be a nice family place

Cons

Profit has become the only important factor, not people

Viewing 43 - 45 of 1,242 Reviews

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