New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 10, 2016

Office support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have great benefits and the hours are good for people. Actual associates are like family to one another.

Cons

HR is a joke. They talk about gossip and then they are heard gossiping, they don't do anything for anyone anymore. its all online. The in house clicks of who gets to be what is outdated. YOU are not seen for the job you do well You are seen for who you know well and whose friends with whom. It is a sad environment to work in and people can't even do the jobs they were initially hired for. They are moved all over and new balance wonders why there are some quality issues and a hard time meeting deadlines with products? no advancement for anyone.

3.0
Sep 30, 2015

R&D

Recommend
CEO approval
Business Outlook

Pros

Casual work environment. Most people were friendly. Benefits were pretty good.

Cons

It wasn't what you knew, it was who you knew. When trying to climb the corporate ladder, having the right person/manager on your side carried more weight than your actual job performance. Raises received were practically the same person to person no matter if you worked harder than your peers. Promotions took quite some time to achieve. Salaries could be higher like the competition offers.

1.0
Jun 11, 2015

Worst place to work

Recommend
CEO approval
Business Outlook

Pros

Good payment, good hours, flexible schedule

Cons

Shady assistant manager, shady store manager, unprofessional environment, no place to put personal stuff, caos on stock room, unhappy coworkers, lack of communication between everybody, ridiculous store policy, no appreciation for costumers.

Viewing 58 - 60 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.