Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 117 reviews)); "Great people to work with and easy to get along with" ((in 82 reviews)); "Work life balance is good" ((in 54 reviews)); "Flexible hours and pay." ((in 31 reviews)); "Great management and team to work with" ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 53 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Feb 6, 2015

First 12 months

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Outstanding strategic plan and Sr. Management vision for future. Great opportunity to lead and grow in entrepreneurial space. Ownership willingness to invest in future growth. Strong values that ownership insures are core to everything we do. Great, competitive people to work with.

Cons

Very few. Must be willing to be agile, self starter, and one that can build future infrastructure while growing current business.

4.0

Feb 6, 2015

Good company; good people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, culture, athletic/health focus, community involvement, benefits.

Cons

Given a lot of additional responsibility outside of job description, which helps associates grow, but the monitory value doesn't come with it. Not many promotions given out.

2.0

Sep 7, 2014

Grab some patience before taking a job here in retail.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great product. Great co-workers. Experienced associates are willing to help the new guys out a lot.

Cons

Not the easiest company to move up in. Stressful Summers. Low work hours during the winter.

Viewing 61 - 63 of 1,242 Reviews

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Jobs at New Balance

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New Balance

New Balance reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

First 12 months

Good company; good people!

Grab some patience before taking a job here in retail.

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Jobs at New Balance