Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 112 reviews)); "Great people to work with and easy to get along with" ((in 90 reviews)); "Cool brand with good culture" ((in 64 reviews)); "Work life balance is good" ((in 59 reviews)); "Great management and team to work with" ((in 33 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 59 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 18 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 26, 2016

Wonderful set of peers, not much room for advancement

Store manager

Recommend

CEO approval

Business Outlook

Pros

Amazing people in both retail and corporate. Learning opportunities come often and are varied, if you take the time to seek them out. Travel options are plentiful and can be really enjoyable.

Cons

Level of feedback is dependent upon direct supervisor, like many other companies. However, there aren't many checks and balances in place to make sure supervisors are actually developing their associates. Little room for advancement, as positions are limited and not being created in relation to growth.

4.0

May 19, 2016

Design Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great design environment, employee discount.

Cons

location of the headquarter, no overtime payment

5.0

May 8, 2016

New Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture that New Balance and ownership have built within the company radiates out to all it's satellite locations and facilities. It's one of the best work atmospheres I've ever experienced.

Cons

The company is experiencing extremely fast growth at the moment which at times can be challenging to teams and individuals who are unprepared or unwilling to be nimble with their day-to-day work ethic.

Viewing 1153 - 1155 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

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Store Manager (m/w/d) - München

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Retail Associate - Minijobber (m/w/d) - München

München

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