Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 112 reviews)); "Great people to work with and easy to get along with" ((in 90 reviews)); "Cool brand with good culture" ((in 64 reviews)); "Work life balance is good" ((in 59 reviews)); "Great management and team to work with" ((in 33 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 59 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 21 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 18 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 5, 2016

Be wary of HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is great to work for, great benefeits

Cons

Senior Management and HR do not do much to help you advance. It's extremely clicky there.

5.0

May 3, 2016

Fit Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The store I am currently employed at is a franchise therefore, it does not seem to have very strict rules.

Cons

Not always having many sizes in store and which is not the sales person's fault and having to deal with customers' attitudes about it.

5.0

May 3, 2016

Great company & work-life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Entreprenuerial spirit for sure! -No micro-managing in my departmnet -Flexible scheduling

Cons

None really, maybe not a clear career path from my position

Viewing 1156 - 1158 of 1,242 Reviews

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Jobs at New Balance

Retail Associate - Working Student (m/w/d) - Hamburg

Hamburg

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Retail Associate - Minijobber (m/w/d) - Köln

Köln

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Visual Merchandising Coordinator (m/w/d) - Köln

Köln

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Store Manager (m/w/d) - München

München

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Retail Associate - Minijobber (m/w/d) - München

München

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