Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 117 reviews)); "Great people to work with and easy to get along with" ((in 82 reviews)); "Work life balance is good" ((in 54 reviews)); "Flexible hours and pay." ((in 31 reviews)); "Great management and team to work with" ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 53 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.6

Senior management

3.6

Compensation and benefits

3.4

Career opportunities

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 17, 2014

Great learning experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about shoes, easy in to run specialty retail in the future.

Cons

None that I can think of! I worked with great people and had great customers.

4.0

Mar 16, 2014

Overall, my experience at New Balance has been very positive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The entrepreneurial nature of the company provides opportunities for all associates to impact the business. Outstanding culture where associate recognition is encouraged. Friendly company. Very flexible work schedules and successful associates are compensated fairly.

Cons

The future direction and strategies are sound, but long term decisions to support that direction are sacrificed for short term sales volume. Career development needs to be improved so associates better understand their career path at the company.

5.0

Mar 3, 2014

Great company with energy, passion and integrity.

Operations

Recommend

CEO approval

Business Outlook

Pros

Employee discount on NB merchandise. Good health coverage. 401k match.

Cons

Large corporate structure and environment.

Viewing 1204 - 1206 of 1,242 Reviews

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