Does New Balance pay their employees well?

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at New Balance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at New Balance?

71% of New Balance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Balance 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at New Balance?

Sales Associate (215) , Retail Sales Associate (88) , Team Lead (26) , Store Manager (21) , Manager (19) , Sales Representative (19) , Vendedor (19) , Assistant Manager (17) , Sales Assistant (16) , Sales (14) , Intern (12) , Part Time Sales Associate (12) , Retail Sales Assistant (12) , Software Engineer (11) , Fit Specialist (10)

What are the pros of working at New Balance according to real employee reviews?

"benefits are good and generous" ((in 117 reviews)); "Great people to work with and easy to get along with" ((in 82 reviews)); "Work life balance is good" ((in 54 reviews)); "Flexible hours and pay." ((in 31 reviews)); "Great management and team to work with" ((in 30 reviews))

What are the cons of working at New Balance according to real employee reviews?

"Poor management that does not understand the value in their people" ((in 67 reviews)); "Pay is low and hours not guaranteed." ((in 53 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 27 reviews)); "Toxic culture and bad upper management" ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

What are employees saying about New Balance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

What are the top reviewed New Balance locations?

Berlin , Ingolstadt , Düsseldorf , Neumünster , Köln

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New Balance

New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,242 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Sep 15, 2014

Extra effort not necesary

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Laidback environment benefits even for part timers.

Cons

Retail strict with hours. No overtime offered and extra effort is not recognized or rewarded. Key holders run the stores but recieve none of the credit.

5.0

Sep 13, 2014

Helping customers satisfy there needs in footware

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They gave us good pay and benefits through commission by selling accessories.

Cons

Only having one person work with 100

4.0

Jun 28, 2014

Great Company with great products

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people great products

Cons

Hard to balance life and work lots of customers complain

Viewing 1201 - 1203 of 1,242 Reviews

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