Is OpenTable a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at OpenTable have rated their employer with 4.1 out of 5 stars in 39 Glassdoor reviews. This is an average score with the overall rating of OpenTable employees being 4.1 out of 5 stars. Search open Customer Service Representative Jobs at OpenTable now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at OpenTable .

Does OpenTable pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at OpenTable with 3.8 out of 5 stars based on 39 anonymously submitted employee reviews. This is 7.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at OpenTable.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "Benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "The immediate team and teams I partner with are great" ((in 37 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

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OpenTable

Part of Booking Holdings

OpenTable Customer Service Representative reviews

4.1

65% would recommend to a friend

(39 total reviews)

Debby Soo

66% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (39 reviews)

Ratings by demographic groups

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Customer Service Representative employees have rated OpenTable with 4.1 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

39 reviews

5.0

Nov 9, 2022

Best job so far

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work. We have excellent benefits and my coworkers are really genuinely nice

Cons

Schedules change very often so is kind of difficult to keep a cleaning and cooking routine when working from home

5.0

Aug 29, 2022

An actual great place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great scheduling, great benefits, fair load of work, great work-life balance.

Cons

Some of the benefits are not well explained and is not easy to access them.

5.0

Aug 23, 2022

OpenTable

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

* Amazing tools to learn * Proactive team and feedback * Personalized assistance

Cons

* Have a longer training

Viewing 13 - 15 of 39 Reviews

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OpenTable Customer Service Representative reviews

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Best job so far

An actual great place to work.

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