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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,615 total reviews)
      avatar

      Jason Maynard

      34% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.1

      Career opportunities

      2.7

      Senior management

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jun 25, 2018

      No surprises, A good tech company with the classic tech company issues.

      Product analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great product and industry knowledge. Qualtrics is poised to continue to grow and play a huge part in the information space over the next 10 years. - Compensation, Benefits, 401(k) matching all are up to industry standards. - Descent opportunity for growth. You can probably consistently progress without a graduate degree for five or six years before you run into a brick wall. Which is pretty standard. - Standard tech perks like free food, foosball tables, company parties, swag etc. - At least in my role, generally in control of your work / life balance. You can work 80 weeks if you want, but there is no reason you can't succeed 8 to 5.

      Cons

      - The yearly conference that Qualtrics hosts can get a little out of hand. Mid-level managers don't sleep for a week or two in order to get everything done. As you can imagine that makes life fun for everyone. Despite having done this at scale for 4 or 5 years now, we can't seem to get it done without some serious fatigue. - Cross departmental communication about product updates can be frustrating. Code push cadence is unclear and while major changes are announced, lots of little "surprises" show up that can make sales, support, and operations scramble. - Increasingly bloated C-level. CEO and COO have a combined 20 direct reports. - The above is indicative of a manager culture that from the top-down discourages delegation and can have a tendency to encourage micromanagement. - C-level is increasingly vocal in partisian political causes.

      avatar
      Qualtrics Response
      8y
      We appreciate your review. There is a lot in here to unpack and look into! This is very helpful! We look to these reviews to help us understand and validate specific situations at the company. We are always looking to improve so we appreciate your suggestions and will certainly be addressing them internally!
      1.0
      Jun 23, 2018

      Sales Org review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enterprise grade solution: Probably the best survey solution in the enterprise segment. Internal resources: Tech-sales, Implementation, Support are great resources when working complex enterprise deals. Training: A lot of resources have been invested in training over the past years. Promotion: Sales are promoted based on reaching Quota of level above over 2 consecutive quarters. Sales Metric: There is plenty of tools to benchmark you sales productivity Office tools: You get a Mac and office perks (pool table, pub, food, snacks) Product development: A lot of resources are poured into the product.

      Cons

      Enterprise grade solution: Poor fit to non-enterprise segment. Internal resources: Get in the way when the client is non-enterprise and does not have an internal team as counter-part. Training: went through 4-5 different sales methodologies and 10-20 other kinds of training. Most of it was just box ticking. Promotion: Some promotions are based on a rep hitting 1-2 big deals covering both Quarters Sales Metrics: It was like very few (both peers and managers) understood why these can be helpful Office tools: No mobile, coffee, no wireless headsets, no elevation tables (unless you have a doctors note). Product development: Most is going to fixing existing gaps on large Enterprise clients.

      avatar
      Qualtrics Response
      8y
      Thank you for your feedback and suggestions. We are always looking to get better as a company. Our growth rate has caused some growing pains in keeping up... we appreciate your advice and candor to help us continue to evolve and grow!
      4.0
      Jun 22, 2018

      One of the best companies in the area, by far!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - We are growing extremely fast so there are tons of opportunities to join/form new teams - One of the best companies in the area by far, regarding benefits, culture, and pay - Big enough to have typical the "huge company" perks, but small enough to still be casual in a lot of ways

      Cons

      - We are growing extremely fast and most hires are fresh out of college so you spend a lot of time training new people (meaning there's generally not a lot of experience on any given team) - A lot of our newly hired senior engineering management are a lot more talk than walk and really should have been hired at much lower levels given their contributions

      avatar
      Qualtrics Response
      8y
      We appreciate your advice and candor. We look to this type of feedback to get detailed on improvements we can make to continue to evolve our great company.
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