Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
avatar

Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jan 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Very fast growing. The speed at which the company was growing created an atmosphere where individual contributors had the power and influence to do things on their own to make the company better.

Cons

While the company is new and hip, the management style is still old fashioned. Some managers use fear and intimidation to motivate.

4.0
Jan 2, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Felt like management cares a lot Lots of food/snacks. Catered meals 3x a week

Cons

Felt like I was oversold on the stock options Felt micromanaged

2.0
Dec 31, 2017

Qualtrics really, really wants to be cool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing and is still pre-IPO. So, anything I say here may only hold true for so long (for better or for worse).

Cons

Leadership gushed about a company-vision that was incredibly eager. Qualtrics knows how to host a hip party (search for "X4 Summit 2018" and find the promo video for Qualtrics' annual conference for their customers) and makes a slick marketing brochure, but the company lacked strategy and tactical chops. I slowly became disillusioned with what we sold and its hype, but I *left* because Qualtrics leadership was floating high in their hot air balloon with no signs of turning the flame down— 10+ months after the supposed “XM platform” was announced, the "XM" concept remained mostly word-salad tossed into marketing materials and around in internal meetings while most of our product portfolio and service offerings remained unchanged. Is any of this so awful? No.... but it was exhausting to grit my teeth through, and I'm relieved to have moved on from Qualtrics.

avatar
Qualtrics Response
8y
Thank you for making time to share your feelings. It's important to us to understand all perspectives. The Qualtrics XM Platform is used by 8500 companies in over 90 countries, helping some of the world's most innovative organizations transform the way they manage the experience of their customers and employees. We announced the XM Platform in March with an additional announcement of Qualtrics iQ (stats, text, driver) a short time later and continually innovate on the platform.
Viewing 2239 - 2241 of 2,614 Reviews

Glassdoor has 2,871 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.