Qualtrics reviews

3.6

62% would recommend to a friend

(2,605 total reviews)
avatar

Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
5.0
May 19, 2016

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are incredible. Younger environment, but the energy is invigorating. The company is continually innovating as it grows, so there are always new exciting initiatives.

Cons

General pains of a quickly growing company. Career trajectory was not always clear, as my team was newer.

3.0
May 19, 2016

Client Success

Recommend
CEO approval
Business Outlook

Pros

This is a great entry-level job destination. Flexible environment with quite a few perks (stocked kitchens, ping pong and pool tables, quarterly activities, decent PTO, etc). The parties thrown and the swag given out compares to none. The energy in the office is good and the people extremely friendly. Company values are emphasized.

Cons

Two things: (1) no opportunities for career growth and (2) client success management is terrible. Despite the promises of career advancement and opportunities for growth, I found that there are very little indeed. In aggregate, Qualtrics does a poor job promoting within (aside from tech support) and consistently funnels in talent from outside to fill management positions. There are those who have been with Qualtrics for years and are genuine leaders in the company that are getting passed up for opportunities consistently. There is no upward trajectory. Management in Client Success do not lead, train, or contribute in meaningful ways. They play favorites, lead by fear, and offer very little value in constructively inspiring a team or offering legitimate assistance when needed which is very demoralizing. They are not true leaders, but glorified babysitters that can make life seemingly unbearable at times.

2.0
May 16, 2016

Mediocre company at best, steer clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Massive sales machine. Open office concept. Relatively flat hierarchy, but absentee leadership. Take your dog and kids to work if you want. Most of my coworkers were pretty decent people.

Cons

Employees are disposable means to an end for this company. Every other company i've worked for treats it's employees better than Qualtrics. The main reason I left. I've worked for a handful of tech companies, and the culture at Qualtrics is terrible. Political and definitely not merit-based. Sales is slightly different because it's easy to measure performance, but problems are widespread everywhere else. Products are the buggiest I've sold. Company hired a lot of engineers recently, so the problem will get worse then will probably get better if they know what they're doing. The culture probably seems so terrible because leadership tries to make such a big deal about how good the culture is, while everyone is so tired of it. There are three types of employees at Qualtrics: the 8-10 who will make good $ from the IPO, 90% who are demoralized but can't leave because if they do they lose all their equity, and the smart ones who are walking out the door. Almost everyone I knew at Qualtrics was tired and hoping to leave asap. Save yourself the trouble. Also, I agree with the guy who wrote about the fake reviews - it's simple to see which reviews are real and those that are fake.

Viewing 2416 - 2418 of 2,605 Reviews

Glassdoor has 2,861 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.