RBC Client Associate reviews

RBC is a very large and stable company that offers good compensation (but lower than most banks). The work environment is good, and there's lots of opportunity to try several different career paths. You work at one Canada's premier companies with major brand recognition, and for the most part the people are great.

RBC Financial Group is the largest financial institution and one of the only banks in the world after the recession that is still holding on to its triple AAA rating. Due to the company's large size, growth opportunities are unlimited if you're willing to work hard. The training the company provides is top-notch and is the best in the industry. As a customer service representative, you will be provided with a six-week training program that is conducted through the use of informational technology. I heard from peers that other financial institutions will throw their CSRs out in the open water as soon as two days. As a result of providing its CSRs with such an in-depth training, client satisfaction is usually higher because most of the CSR should be comfortable with the company's software and most transactions should be familiar to the CSR. Another thing that sets RBC apart from its competitors is its reward program. The harder you work, the more you will be recognized and the more virtual points you can earn which can be traded for prizes such as ipods, movie tickets, etc. This is a great way to motivate employees and a great way to reward employees for work well done.