RBC Client Associate reviews

3.7

87% would recommend to a friend

(482 total reviews)
avatar

David I. McKay

90% approve of CEO

90% positive business outlook

Client Associate employees have rated RBC with 3.7 out of 5 stars, based on 482 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. RBC is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

482 reviews
4.0
Oct 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for RBC are the benefits and "possible" opportunity to advance into more lucrative position. RBC is the largest company in Canada.

Cons

The systems and incompetent and employs can render frustration. At the retail level, management seems to feel that they are above your level of inteligence. They can be condescending. Also, employees that have been working for the bank for many years but have a position that requires less responsibility and ultimitely less power, will challenge you on every issue. They are usually always wrong. This is frustrating and makes the atmosphere somewhat undesirable.

4.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

I work as an Account Manager at the branch level in West Vancouver. I was first hired as a CSR and was able to quickly move up to Account Manager once I let my manager know of my intentions. I found nothing but support from management on my intentions to pursue a lasting career with RBC and advancing quickly. RBC is a very multi cultural and accepting company to work for. I am always surprised at the different types of people they hire. Also, if you put in your time there is plenty of room for career advancement. The training is great and you have tons of support from all your service partners to really give your clients a superior experience.

Cons

The lack of team spirit between the service and sales teams at the branch level as always bothered me. It is also tough at time to attract clients with our rates becuase RBC is very risk adverse and looks out for the strength of the company and its shareholders. That can be a pro and a con at times. RBC being such a big bank can also be a problem in moving the company in a direction quickly. The turn around in the bank is very high (especially on the service side) which often leaves clients frustrated to not be dealing with the same person for very long. This is largely due to career advancement opportunities which is a good thing if that is what you are interested in.

1.0
Sep 16, 2008
Recommend
CEO approval
Business Outlook

Pros

it's not bad salary, and if you just want to do your job and nothing else, no advancement in the company. it the place to be.

Cons

they will abuse of your wish to grow and say that it's always good experience, when they use you only when needed and tell you that you can't be promoted but you have the knowledge to do the job.

Viewing 478 - 480 of 482 Reviews

Glassdoor has 19,977 RBC reviews submitted anonymously by RBC employees. Read employee reviews and ratings on Glassdoor to decide if RBC is right for you.